Sunset Resort Rentals
Partys / Events nicht erlaubt
Haustiere nicht möglich
Max. Anzahl Gäste:6 (Schlafplätze für bis zu 6 Erwachsene)
Keine Erstattung für stornierte Buchungen.
Room was nice and clean. The only con I would say is the bed was very firm and hurt my back. Could upgrade the TV to a larger one. Both were very small. Everything else was great!
Thank you so much for staying with us. We will definitely look into your suggestions and try to make things even better for your next visit.
Great condo close to the beach
Overall the condo is great and very close to the beach and elevators. The only thing I provided to sunset resorts is that in my opinion the master bed was too hard as were the pillows and I felt they should replace the mattress and pillows with new ones.
Pool closed no one told us
The location is great, the apartment is very nice. Unfortunately here are all the things we did not enjoy about this place:
1. They were doing work on the balconies which meant one of the pools was closed; the workers started early around 8am grinding and banging hammers, so that meant early morning for all in our vacation.
As far as I am concerned from the million emails they sent us before arriving there was no mentioning of this.
2. I get that they are trying to provide a good service, but I received about 20 emails from the day I booked to the day we left, plus some more after we got back home.
3. The wifi is horrible, we could not connect either of our phones or iPad to the internet, and when it did it was extremely slow.
4. They are SUPER strict with their rules, I felt more scared at using and moving things around the apartment thinking that there was going to be a fee for that.
5. TV in the main room worked the first day, then it stopped working.
Over all, I only recommend this place for the awesome location, The fact that there was construction work during our stay, and we were not advised beforehand was a really bad move on them.
Thank you for your stay and for your review. Your vacation and enjoyment of the property is our top focus, and we take every concern very seriously.
Please know that this guest did not receive a million emails, nor 20. They received 9 emails prior to arrival, and 2 during their stay.
There was some work going on at the resort during their stay, but is did not affect all units simultaneously. It is difficult to predict how a particular unit may be affected beforehand, but we have worked with other guests that have requested assistance by relocation or other means if possible. During this guest's stay, the workers were working on other balconies, however we do acknowledge that there may have been some noise associated with the work. However, we received no requests for assistance from this guest, only this negative review. Please be aware that we offer 24/7 assistance for any reason during your vacation, be it noise, internet connections, or cable tv. Instructions for assistance were stated in some of the previously mentioned emails.
We do value this guest as we do all of our guests. And we are here to provide the best vacation accommodation that we can possible provide. Some elements are out of our control, but we will make an attempt to provide solutions when necessary. Please, just ask for assistance.
Great vacation stay, as usual!
This is our second vacation staying in unit 206 at Gulf Dunes. We enjoy the laid-back atmosphere of the area, and feel so comfortable in the condo. Everything is provided for our stay - all kitchen items, bath/laundry, anything we needed was there. The unit was perfectly clean upon arrival. We feel at home when we stay. I do want to commend the people at the other end of the "help line"; I had attempted to change the door code to a more personal one (with instructions clearly written on how to do this being provided), got it all messed up. Made a phone call to the number provided in our welcome packet, and she was able to immediately reset the code. We highly recommend this unit, and we will certainly return for a third stay.