6/10 – Okay
Jenny S.
23. Sept. 2019
Gut: Kommunikation und Lage
Verbesserungswürdig: Check-in und Genauigkeit des Onlineauftritts
Stay in Mijas
We are a party of six adults who arrived late on Saturday night for our stay in the large penthouse. While we enjoyed the proximity to the beach and pool ,we were disappointed upon arrival; The apartment was advertised as “sleeping 9” and we have struggled to find suitable beds for a party of 6. The living area- advertised as a sleeping area- but very thin curtains and not particularly suited to this. It was also challenging with the toilet/bathroom arrangements that were all on the lower floor and one accessed through the main bedroom ( the room without air-conditioning). The upper floor was accessed from an external spiral staircase. This had two rooms inter joining - one that you were unable to stand up in, without hitting your head .It certainly would not accommodate more adults.
Furthermore, we were not aware of the situation with the locked gates and lack of spare keys( although we were advised that we could ask for a separate key- would have been nice if this was made clear when we eventually found the key safe before travelling to the apartment) Having one key required us to travel together as a unit which is limiting as we are two groups of friends, who sometimes make separate plans for going out.
Another issue from a few days into our stay was the supplied hairdryer broke with a bang and sparks in the bathroom socket, and the kettle with a lack of power switch which is a little strange.
The management however after a few days were able to replace these and answered promptly to our messages.
Jenny S.
Aufenthalt von 7 Nächten im September 2019
