Verankern Sie am 23. Bayside Condo

Thank you for your review. We have addressed this with the cleaners. Please don't hesitate to make us aware of any issues with the property, especially the cleanliness. Our cleaners are very responsive. We hope for the opportunity to host you again.

Hi Adrian, Thank you for your review; we appreciate your feedback. I would like to clear up a few things. Our rental does provide disposable dish towels (under the kitchen sink), as well as free Wifi. For any future VRBO stays, I encourage you to reach out to the host if anything listed as an amenity is not available during your stay. We are glad you enjoyed your stay without those items but we would have loved to assist you in locating them or addressed any internet issues. As far as towels and washcloths, we specify in a few areas of our listing description that towels are not provided. We also included that information as a reminder in the check-in email sent the day before your arrival. We have noticed this specification is commonly missed so we have updated our opening description to hopefully make it more visible to future renters. We are saddened to hear about the issues with the floor. It all started after the installation of new flooring in last year's renovations. We are continuing to work with the cleaners to figure out what's going on and what we need to do to eliminate these occurrences. Thank you.

We appreciate your review to help us improve our guests’ experience. Apologies for the mix up with the code. The information was changed after VRBO’s email and I dropped the ball on emailing the updated information. The code was updated in the VRBO app which you stated you used in order to gain access before we made contact. We understand how frustrating the experience is and are working to make sure these situations are very limited. Also to anyone reading, please communicate any issues especially with cleaning. I’m sorry our floors did not meet our usual cleaning standards. Our cleaners are very responsive, so I wish we could have gotten the opportunity to correct this issue. As far as location, we are right on 23rd street Bayside next to BLU, a pretty popular restaurant and bar here in OC. We are walkable to Fish Tales, if you ever need a location reference for the building and overall area.

Thank you for your feedback. We will certainly speak with the cleaning crew regarding the couch and the air conditioner. This information is very much appreciated.