2/10 – Ungenügend
Robin B., Lexington, KY USA
20. März 2024
Gut: Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Trust me, Do Not book this run down home!!
After seeing a bad review, I reached out to msg them before booking it to see if problems has been resolved. I was told Yes, so I booked for the location!! Upon driving in, the home looked bad, abandoned! Nothing like advertised. The weeds across the front of the porch and All around the house & property were over 2 ft tall. The screened porch was disgusting, not once did we spend time on that filthy couch. Upon going inside, not 1 of the 4 TVs would turn on, so I reached out to landlord, said we would Not be unpacking until I got some answers. We left to go get take out food and while gone, a service guy was given the code to enter the home. Wow! He said TVs were all unplugged behind the heavy dressers. Why?? He had to give us lightbulbs to put in empty lamps and batteries to run TVs. The company running this rental barely cared that this was All a mess to us. I was offered Nothing, so if we left, I doubted I would ever get any refund! We stayed and were sick to see how run down, dirty, smelly, and bizarre this home was. The furniture was stained, there was NO dish rag to wash any dishes, barely any silverware in the drawer, & both tiny bathrooms were miserable to use. The showers had No curtains, so water ran all over the floors. Good luck fitting on the toilet if you are taller than 5'4". The back door was stuck closed. The bedroom windows wouldn't lock up!! I sent messages daily, got zero cares and no discount from landlord or help from vrbo. Never again vrbo! Awful. 😠
Robin B.
Aufenthalt von 7 Nächten im September 2023
