8/10 – Gut
Krissy M.
1. Sept. 2025
Gut: Check-in, Kommunikation und Lage
Everyone enjoyed the cabin, good location to Gatlinburg strip and Pegion Forge. Had a few problems with the cabin, 1) The pool was cold should have been warmer or at least let us turn it up some the pool room was warmer than the pool 2) the shower in bedroom 3 upstairs only had cold water reported that was fixed but the handle on shower was put on wrong the cold was for hot and the hot was for the cold. 3) TV's in the 2 upstairs bedroom were not connected to the wifi and bedroom 2 didn't have a Roku remote like living room and bedroom 3 also bedroom off pool area did not have a Roku remote 4) toilet paper roll in bedroom 3 was hanging off the wall. 5) toilet seat in bedroom 2 upstairs was broken and toilet itself was not fixed to the floor. 6) we spent a week with little fury friend we saw running into the entertainment room which we did not use because of that plus found some mouse droppings on night stands and counter in kitchen and stove. 7) microwave in pool room didn't work. 8) washing machine did not work, the management team did come out and looked at it but had to get a part that took until our last day there we ended up using the laundry mat instead. 9) Rug in living room was disgustingly dirty needed to be cleaned or replaced. Overall anytime I called from reporting something wrong or asking for trash pick up everyone was nice and friendly. I feel every few rentals someone needs to go in and check to see if things need fixing or replaced. saw a bear outside twice.
Krissy M.
Aufenthalt von 7 Nächten im August 2025
