Entspannte 6SZ Villa nur 15 Min. von Disney mit privatem Pool & Clubhaus!

Sierra, your reservation says only 2 guests. However, by nightfall between 7-10pm you had other guests arrive that were not part of this reservation which caused confusion at the guardhouse when all was provided to us was 2 guests. We accommodate our guests to the best of our abilities and graciously let you have close relatives over for dinner. We were not advised at any point of other guests staying at this home. Whenever you reserve, please be clear on how many guests will be staying and those that will only stop by so there are no discrepancies. We wish you and your family the absolute best. Good day!

Thank you for your detailed feedback and for staying with us! We’re very glad to hear that you enjoyed the home, the community amenities, and the private pool. It’s great to know the kids had fun and that the gated neighborhood made your stay comfortable and relaxing. Regarding the pool heat, the system is equipped with a weather-safety feature that prevents the heater from turning on when outside temperatures drop below a certain level. This is done to protect the equipment from damaging. During your stay we experienced an unexpected cold front, which is why the heater did not start right away. Once temperatures rose, the heater was able to run normally and bring the pool up to temperature. For household supplies, we provide a starter set of essentials such as toilet paper, trash bags, and dishwasher detergent to help guests settle in, but for longer stays additional items may be needed depending on group size and length of stay. We appreciate your feedback and will review our supply amounts to see where we can improve. Thank you again for your stay and for your helpful comments. We truly appreciate it and hope to host you again in the future.

Great to hear you had an outstanding stay! Please, come and visit us again anytime 😊