Sanderlings | Hundefreundliches Familienhaus, 5 Min zum Winterton Strand

Thank you for taking the time to leave your review. We're pleased you enjoyed Sanderlings' excellent location, although we're sorry that other aspects of your stay didn't meet your expectations. Regarding the bedding, the duvets provided are 7.5 tog, and there are additional blankets and throws on the beds, as well as full central heating throughout the property. Had you let us know during your seven-night stay that you were feeling cold, we would have been very happy to help. We're sorry if some of the kitchen equipment wasn't put away as expected or wasn't as clean as it should have been. Unfortunately, items can sometimes be returned to different cupboards by previous guests, but we will certainly raise the cleanliness issue with our housekeeping team. With regard to the smell in the utility room, we responded on the same day you contacted us and visited the property to investigate. Although we couldn't detect any smell ourselves, we did notice that the wheelie bin had been positioned directly in front of the boiler flue, so we moved it away as a precaution. The seating arrangements in both the lounge and conservatory are clearly shown in the property photographs, with a sofa and two armchairs in each room. The website description also explains the bedroom configurations, including the small double bed, and specifically states that the maximum adult occupancy is six. We're sorry that Sanderlings wasn't quite what you had hoped for, but we do appreciate your feedback and are always happy to address any concerns brought to our attention during a stay.