The staff was very accomodating as we arrived very early. We were allowed to leave our luggage at the apartment while the cleaning ladies worked to clean the apartment, which they were excellent at doing. Matteo came to the apartment once cleaning was done and went over a map explaining several places to visit.As my wife and I are accustomed to sleeping on a king-size bed, I was concerned about the size of the our bed. We would say it was closer to a queen size bed versus a double. Very comfortable.Also I had heard the A/C in some places might not be like what we are accustomed to and I have difficulty sleeping in warm temperatures. We had the thermostat set on 23C and it was great.Very modern design, well equipped. Very quiet, never noticed any outside noise/traffic.Elevator was very small. You do have to go up several steps to get to it, but not bad. It could take a few trips to get everything up.It is several minute walk to the bus stop, but area is very flat, no hills to climb.The wifi worked well, no issues. We did not watch TV.Bathrooms all good, no issues.We did have a power outage in our unit one evening. We checked breakers, all seemed good. Was able to get hold of someone, I do not recall who, at number provided for VRBO contact. They answered right away and suggeste turning alll breakers off and then turn all back on. That worked.Lastly they provided us 3 keys to the unit which was very helpful.Highly recommend!