10/10 – Hervorragend
Verifizierter Reisender
25. Sept. 2023
Gut: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
The best vacation rental in Chania!
We stayed at Elias Nea Chora ground floor for ten days over the Labor Day weekend. The apartment was spacious, clean, with the beautiful view outside our sliding doors of endless water, and the music of the waves in our ears, so soothing to sleep to that. The beds were comfortable, and the entire decor was new.
We met the neighbors directly upstairs staying in the second level Elias Nea Chora and they told us they had been renting for many years, and I totally understand that!
The only criticisms I have (only two) was the checking in process - the man who came to meet us was not the right person to meet a new renter. It was obvious he didn't want to be there and rushed away as quickly as he could. As a consequence, we got:
1. NO information about the clothes washing machine
2. NO information about the microwave (that had no visible markings at any button, they had all been cleaned off)
3. NO information about how to dispose of garbage or recycling
4. NO information about how to best contact the management to ask questions - we didn't find out about their preferred way of contact until almost a week had gone by and we were contacting them through the vrbo app.
The last comment I'd add is that the kitchen needs to be stocked with better things. There was a single cheap wooden cutting board that immediately broke into two flimsy pieces. There was no dish drain. There was not enough glasses, coffee cups, dishes.
A great stay overall, and BEST LOCATION!!!
Verifizierter Reisender
Aufenthalt von 10 Nächten im August 2023
