180° Wasserblick Apartment - Einfach erstaunlich

We appreciate you raising the points about the steps, parking, cleaning, fridge shelf and toilet flush. The apartment is in a hillside coastal building, which is part of what gives it such a special outlook, but we understand that the access may not suit every guest. We will review the listing wording to make the steps and parking situation clearer for future guests. We also take your comments about cleaning and maintenance seriously. We have followed up with our cleaning team to ensure the kitchen, bathroom and general presentation are brought back to the standard guests should expect. I am sorry you felt communication dropped after you raised concerns. That was not our intention, and we will make sure future messages are followed through properly. Thank you again for your feedback. It helps us improve the apartment and make sure future guests have an amazing experience.