Don't believe what you see! the pics shown on this site will not be what you get. It's a bait and switch! We arrived and I complained the first day because the room was no where close to the pictures in this add. The management said their was nothing they could do. I emailed the owner on day 2, and we were not offered an updated room until day 4 of our 8 day trip. Then the view was on the first floor looking at the pool wall! Once again not what we paid for. I asked for a discount on the price, and the owner refused. I then told her I was going to report to VRBO, and I've heard nothing since. VRBO agreed with me that the pictures I sent them no way represented what was sold to me. I also learned on this trip sitting through the sales timeshare pitch, that Patricia is a member and members get to stay on floors 3 and up. I was on floor 2 and then offered a room on floor one. Once again buyer beware. Also, upon checkout and a review of my bills, there were 3 examples where the pool bar staff, changed my tip amount (1 became a 9 and a 4 became a 9). Not the kind of place I want my family to stay in!!! Also, the beach area is crammed with chairs right up against each other and you are constantly telling the locals you don't want what they are selling. Not relaxing! Our family had a great experience outside of the hotel to excursions but make sure you take plenty of cash with you, no credit cards allowed!