8/10 – Gut
Em B.
20. Jan. 2025
Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation
Good location but...
This was a nice, ground-floor property in a good location, next to the Arno River, a block away from the Santa Croce Basilica, and close to the Uffizi Museum. Overall, the pros outweighed the cons for a rating rounded up to 4-stars. We stayed over Christmas to New Year's Eve. I was worried about the cold, but forced-air heaters in each bedroom kept us cozy. The beds and pillows were comfortable, and the bathrooms were updated and clean with plenty of hot water and water pressure.The living-room/dining room is really a wider hallway, but turning the dining room table sideways gave better access to the second bedroom. The couches were very small sectionals, which my husband and teenagers found uncomfortable. The kitchen was large and all appliances worked well. No dryer, but drying racks are provided. Also, the third bedroom didn't have storage for clothing, though there was room for wardrobes, so it was hard to contain my sons' clothes.The biggest issue was conflicting messages from the host. I suspect a third party, close to the host, obtained access to the VRBO account and repeatedly messaged me asking for the cleaning fees and city taxes in cash to be left in the lock box, which I did. I should have been careful to check payments, but when I messaged the host to say the cash was in the box, he messaged back saying I had paid in full. We retrieved our cash and I warned the host to change passwords and the lockbox code, which I'm sure he did. Still, 4 stars overall.
Em B.
Aufenthalt von 7 Nächten im Dezember 2024
