2/10 – Ungenügend
Martha R.
13. Aug. 2023
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Miramar Villa or Vrbo
This was the worst nightmare from the beginning. First our first booking was cancel we didn't find out until 10 days before our stay and I had to called Vrbo at that time we were told to find something similar to our condo and they would pay the difference wrong they didn't do anything.i had to find our own condo we were never paid the difference Vrbo told us to file insurance on it we didn't receive any thing. We went to stay in the Miramar Villas when we arrived at 4;00 our check-in time the cleaning people were still there so we went to get something to eat. When we came back that was the dirtiest condo they had food left in various places,the rugs were filthy,(we had them taken out) there was body hair on the toilets and they were not cleaned, the tubes had hair and dirty cloths in them the chairs on the patio were broke, the refrigerator was broke leaked and no ice, the beds we're not made,the juccuzie tube did not work and the coffee pot was broke. We had to insist that they send someone to clean they arrived two hours later we would not go in until clean we sat outside and waited, we did not go in until 10;00 pm Vrbo did not replenished any of our funds charge us twice for their services on the first time and one for and second one I strongly advise no one to rent 103 at Miramar Villas. The least to say do not rent through Vrbo. And if anyone needs proof we have the pictures
Martha R.
Aufenthalt von 7 Nächten im Juli 2023
