When I got there, my son pulled the blanket back on his bed and there was a small bug that looked like a bed bug to me. Plus there were dead cockroaches throughout the unit, there was trash left in the armoire from a previous renter, so we had to go to the store, get cleaning supplies and sheets for the bed. When we took the sheets off of the bed there were no mattresses covers and pee stains on the bed and one of the bed skirts. I requested a new unit the next morning because we got there late and was told that because there was a bug in the bed, they couldn’t risk us contaminating another property. And the property manager was very rude, he kept saying we could leave and they would refund the remainder of our stay, after we had already cleaned up and he said we couldn’t go to another unit. The ice maker didn’t work, the clothes dryer is rusted out and smells like it’s burning. We continued to find bugs that were alive throughout our stay. The furniture is old and outdated, poorly maintained, they have patio furniture in the living room. And they only refunded us the cleaning fee and a partial of one night. That was totally unacceptable. And after I left, I had to reach out again to ask about the refund and what it was the exterminator found, and was told the bugs in the house were termites. I will never book with this company again.