OCEANFRONT 3 Acres Estate / 3 Gebäude. Aufzug, Theaterraum, Gourmetküche

Thank you so much for your wonderful review! I’m so glad you and your family enjoyed the property, especially the kitchen, theater room, and those magical wild horse sightings — such a special part of the 4x4 beach experience! We truly appreciate how well you cared for the home and the pool grounds during your stay — thank you for being such thoughtful guests. We would absolutely love to host you again, and when you’re ready for your next Outer Banks adventure, we’ll be sure to extend a special returning guest discount just for you! Looking forward to welcoming you back!

We’re delighted to hear that you enjoyed the property and that everything met your expectations! A big thank you for taking such great care of the home and leaving everything immaculate. We’d love to host you again—please come visit us again!

Thank you Richard, We are delighted to hear you enjoyed the spacious compound and that you and your family had such a great time. It's been a pleasure hosting you. We look forward to welcoming you back to Sunnybank in the future!

What a wonderful group of very polite well mannered young people. My pool/spa manager said they were a pleasure to be around and had so much respect for everything. Thanks for choosing Sunnybank for your graduation vacation. Hope you will come back soon or try our other estate, the Saltaire, in Duck also featured on Home Away. Best wishes, Karen & Mike

Thank you again for choosing Sunnybank. Great to hear that you had such a wonderful vacation. Sincerely, Mike & Karen

Thanks for coming all the way from Canada to vacation at Sunnybank. You and your family were truly the best. Our entire staff is hoping you will return soon. Thanks, Karen & Mike

Thanks again for always coming back to our Sunnybank. We appreciate it and look forward to having to stay with us again and again. Cheers, Karen

None of this is true and they could have left when they first arrived and were offered a full refund.

Thankfully most people come on vacation to enjoy being together with family and friends and concentrate on having a great time. We always try to take the best care of our guests as possible especially the ones who enjoy coming back year after year. Your first complaint we had our cleaners come back 2 days in a row and you told them there was no problem. I’m sorry you didn’t have a good time but several times you were offered a full refund to leave if you were not pleased. I don’t know of any other owners that would have done that for you. On Jul 24, 2015, at 9:39 AM, Paige wrote Good morning, My husband asked me to follow up on your response for assuming responsibility and partial refund due to misrepresentation, leak, etc. I encourage you to consider and respond to our request, as the next step in recourse will be legal. Your attention is greatly appreciated. Govern yourself accordingly, Paige My response: July 24, 2015 Please do whatever you feel you need to do. The people before and after you were extremely happy. You were offered a full refund to leave both your second and third day there. Giving you 3 days free with a full refund. Karen Carroll

Thank you so very much for the grand report. I have a full time change over staff that spend the entire day there cleaning and it shows. I stopped in a few weeks ago and everything was as nice and clean as in the beginning of the season this April & May. Looking forward to having you back. Best wishes, Karen & Mike

Melissa, Thank you so much for taking the time to review our property. We are delighted to hear you enjoyed Sunnybank and all the amenities. Thank you for taking such good care of the property and we look forward to welcoming you and your family back.

Thank you so much. It certainly was a pleasure having guest like yourself. Hope you come back soon. Karen & Mike