4/10 – Mangelhaft
Samuel M.
26. Mai 2025
Verbesserungswürdig: Check-in und Genauigkeit des Onlineauftritts
Unprofessional
We were looking forward to our stay in grand bend for over a month. The one word I would use for my stay is unprofessional. -Check in process is walking into a bar and asking for my room key. The bartender has to go and ask for the owner in the back.- The room was fine other than the bathroom. It was clearly redone which is fine, the door obviously was put in last when they realized the door wouldnt open because it would hit the toilet.So they cut a hole in the door so it would slide over the toilet seat. The shower door lacked the rubber to prevent water from going out so the floor was soaked. Not to mention the door stop being right where you would step out so you cant place a towel. Not sure if it was the buildings fault but the hot water did not last more than 2 minutes.-Our first morning we woke up to the sound of the security system screeching in the hallway. After we woke up, the fire alarm starts to go off. In a panic I walk down stairs to the restaurant to see whats going on. Thats where I am told that the fire department was testing the alarms. For some reason nobody decided to tell us. Which then had the fire department knocking on our door to come test the alarms.- The constant noise from the restaurant, whether it was the music at night or the dragging of chairs to open in the morning.-The electronic billboard outside constantly shining light into our room during the night.Overall the stay was fine, just unprofessional.
Samuel M.
Aufenthalt von 3 Nächten im Mai 2025
