Ein Bergerlebnis zum Erinnern!

Thank you for your review. Unfortunately, from time to time things go out and need to be replaced, in this instance it was a light switch. The electrician got that changed out and repaired, and there's been no further issues. We arrived at the cabin a few days after you departed and the lockbox was working properly. The trick is you have to push the black release button down after you enter the code to open them and to lock it back push the same button down, pull open, place key back in the box and move the numbers around when you close the box to get it to relock, it cannot be locked with the code to open it still showing. I would have been more than happy to walk you through this if you had called or sent me a message. As a host I have no problem assisting with any issues a guest may come across and always try my best to address any issues that may arise.

Thank you for staying with us again! We are always glad to hear from our guests about their stay, it helps us to make sure things are at their best for you. We look forward to hosting you again😀

Thank you for staying with us, we are glad to hear you enjoyed your stay. We hope you stay with us again.

Thank you for your review. We are glad to hear you enjoyed your stay and look forward to hosting you again🙂

We are glad our cabin could be a part of your Smoly mountain experinece and we look forward to you staying with us agian!

We are so glad you enjoyed your trip and that it met all of your expectations! Our goal is to create a long lasting relationship with our renters so we look forward to seeing you again.

I'm so glad you all enjoyed your stay. Thank you for staying with us and we hope to host you all again🙂

We are so glad you enjoyed your stay and got to see one of our resident bears. Thank you so much for staying with us and look forward to hosting you again.

I am sorry that you feel the rustic mtn gravel road description does not clearly let you know that the road going up to the cabin is unpaved and winds up the mtn to the cabin. I do not want any guests to misunderstand and think that this property is in a paved community so we will review the description and see about adding more detail. We do currently have a video on our facebook page showing the entire drive up to the cabin. Your check-in was early and that prompted me to contact housekeeping as I wanted to make sure the servicing on the cabin had been completed. This missed clean showed a flaw in the current system they use to track stays and cleans, they have since set a backup system in place to avoid this from happening again. To the bat situation, we contacted our pest control service as well as a wildlife sanctuary that night to find out how to best control wildlife and if bats posed an immediate threat. At there advice I forwarded the website information that they recommended to hopefully shed light on bats, what and why they do things, what would cause them to come thru an open door and what we could to deter them. Since they eat the moths, bees, nats etc. it was most likely following food and came in thru an open chasing it. We were told that we could put bat boxes out directly in a few trees to help give them other places to go and look for food. Please let me know what items were not in the kitchen so that if it is missing a standard everyday item it can be replaced. We provide starter items per stay not items to cover your entire stay, this is one way to keep our per night prices low and no additional fees added onto the booking. Upon request extra items are available.