Horizon View Retreat von Ready Set Stay - Strandblick

Hi Jessie, Thank you for your lovely review! We’re so pleased to hear you enjoyed the great location and beautiful views, and that the property had everything you needed for a comfortable stay. We really appreciate your feedback and hope to welcome you back again soon! Best Regards, The Team at Ready Set Stay

Hi Glenys, Thank you for your wonderful review and recommendation! We're delighted to hear that you loved the fabulous location, well-equipped kitchen, and overall comfort of the apartment. It's great to know that the property was ideal for your stay. We truly appreciate your kind words and hope to welcome you back again in the future! Best Regards, The Team at Ready Set Stay

Hi Samantha, Thank you for your fantastic review! We’re delighted to hear you enjoyed the amazing views, convenient location, and the amenities the property has to offer. Your recommendation means a lot to us, and we’re thrilled to know you’ll be back. We look forward to welcoming you again for another wonderful stay 😊 Best Regards, The Team at Ready Set Stay

Hi Sania, Thank you for your lovely review! We’re so glad to hear the kitchen worked so well for your young family. We’d love to welcome you back again 😊 Best Regards, The Team at Ready Set Stay

Hi Assef, Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the ultimate relaxation and awesome beach views at our place. It’s great to know that you found it quiet and clean, providing a peaceful getaway. We look forward to welcoming you back for another relaxing stay soon! Best Regards, The Team at Ready Set Stay

Hi Luisa, We are so glad that you liked your stay at the home. It's a great place to stay. We hope to have you stay again in the near future.

Hi Jennifer, We are so glad that you liked your stay at the home and the amazing views. It's a great place to stay. We hope to have you stay again in the near future.

Hi Anthony, Thank you for choosing us for your getaway. We are glad that you enjoyed your stay and the location of this home. It's a great place to stay. We hope to have you stay again in the near future. Thank you. Ready Set Stay

Hi Emma, Thank you so much for your review and for staying with us. We’re so glad to hear you enjoyed the Peninsula Hot Springs and loved both the location and cleanliness of the home. We really appreciate you sharing your suggestions. We will pass the bedding comfort feedback through to the owner so they can look at upgrading this. We’ll also arrange for pest control to investigate the noises you heard in the ceiling to ensure this is resolved promptly. Thank you again for taking the time to share your experience. We truly value the feedback as it helps us continue improving the guest experience.

Hi William, Thank you for your feedback. We’re genuinely sorry that your check-in experience was not as smooth as it should have been. Unfortunately, the previous guest left the home requiring additional cleaning beyond the standard turnaround, and while we communicated this delay we also did provide access for you to leave your luggage inside and use of the outdoor area whilst waiting for the house to be clean and ready for you. There was only a delay of two hours. Our intention is always to be transparent and resolve any issues as quickly as possible. In this instance, we provided a partial refund along with a complimentary late checkout to make up for the inconvenience, which we felt was a fair and reasonable resolution. We do appreciate your positive comments regarding the location, views, and kitchen facilities, and we’re pleased these aspects of the home were enjoyed.