Private Hütte in Broken Bow mit Whirlpool und Pavillon!

Thank you for sharing your feedback. We use a professional cleaning company to ensure that the cabin is thoroughly cleaned and sanitized between guests, and we are confident that it met our high cleanliness standards before your check-in. The cabin is professionally cleaned on a regular basis, and what you noticed is the natural variation and darkening of the aging wood baseboards under the clear coat, which is part of the property's rustic charm. We wish you had reached out to the Guest Contact during your stay to address any issues you were experiencing. We would have done everything we could to resolve them immediately to make your stay more comfortable, as our local team is available to assist at a moment's notice. Thank you for helping us improve future guest experiences.

Lori, thanks for your review! We're glad you enjoyed your stay at this house, but apologize you experienced some issues during your stay. We followed up with the homeowner after reading your feedback, and they wanted to share the following: - We were surprised to read your review as we are accustomed to providing 5-star experiences and have never had complaints about baking and lighting in the past. Because of your feedback, we have purchased new sets of cups, glasses, table wear, etc., and added lamps and baking needs. - Unfortunately, the previous guests damaged the shower handle, and was not repaired in time for your stay. This has since been replaced. - Our local guest contact is available 24/7 and we wish you had reached out during your stay to address any issues you were experiencing. We would have done everything we could to resolve them immediately so that you could enjoy the home. We truly go above and beyond for our guests and are confident that future guests will have excellent stays! Thank you for your feedback.

We’re glad you enjoyed the great cabin location for your fishing trip and close proximity to Broken Bow! We appreciate your feedback regarding the rustic nature of the home. While the natural wood's aging process can show some discoloration, we work hard to ensure the cabin is clean and comfortable for our guests. We wish you had reached out to the local contact during your stay, as we would have been more than happy to address any concerns with the towels or floorboards immediately. Thank you for helping us improve future guest experiences.