Nottage Cottage – Das Tor zu den Weinbergen

We are so glad you enjoyed your stay Christopher, we hope to welcome you again soon!

We look forward to welcoming you again soon Helen!

Hi Corine We are very sorry to hear that your stay at Nottage Cottage didn’t fully meet your expectations. Unfortunately, the lawn mowing schedule missed a cycle due to recent bad weather, and we apologise if the grass was longer than usual during your visit. We also apologise that housekeeping overlooked the windowsills — this has been raised with the team to ensure it’s addressed moving forward. We haven’t received any previous concerns regarding the beds, though we do understand that mattress comfort can vary from person to person. The laundry and television have both been checked following your feedback and are in normal working order.

Hi Claudio The pool is not currently advertised as being heated, so its not clear why you thought this was the case. Having said that, your feedback has prompted the owner to bring forward their plans to heat the pool, which will be done in the next couple of weeks. The property listing also advises that there is a washing machine only onsite (no dryer). We do apologise that the pegs were missing, these have now been restocked. We are unsure what you are referring to regarding the microwaves? These have both been checked and are in full working order (there have been no other reports made from other guests on these). Had you called our 24/7 helpline, we could have certainly sent someone out to look at any issues you were having, including dropping some pegs off for you. We are sorry if the dishwasher was overlooked by housekeeping, during the very busy peak season. We have addressed the importance of checking this with them.