Ferienhaus am Chatuge-See mit Steg und Bergblick!

Thank you for the kind words about our beautiful property and its sweet location. We're sorry the cleaning wasn't up to our standard, with beds not properly made, dirty towels left in the upstairs shower, and trash downstairs not removed - we've shared this feedback with our cleaner and reviewed all of these items in detail. We've never had any indication of bugs in the house and we maintain a professional extermination service. We also personally visit our property frequently and we take this feedback seriously and will be examining everything closely on our next visit. We wish we'd had the chance to address these issues while you were there, as we would have gladly sent backup sheets and blankets or had cleaners return right away to give the sparkling clean experience we want our guests to have.