4/10 – Schlecht
Brandie K.
15. Aug. 2023
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit
no sleep, dirty property
We arrived to a very unclean property, dishes in dishwasher dirty, floor had dried food on it and the mat in the kitchen was soaking wet. Upon further inspection the pipe under the sink was leaking each time water went down the sink and the cabinet looked like it was going to fall through with wet towels holding all the water. I called immediately and they took my info. 4 hours later, still waiting for maintenance, they still had not come. I called the emergency line since we couldn't use the sink and trying to prep dinner. I talked to a woman on the emergency line, I asked if someone was coming, she said she would take a number, but decided to hang up on me because I kept asking if someone was coming. 1 hour later the maintenance came and fixed the sink, 2 hours later we had dinner at 8pm.... We also had to sweep the floors they were covered in sand as well as all the beds. It didn't get better, the beds were so bad I had to go out to Walmart to get foam pad to help with the discomfort in 3 of the beds. The boxspring was broken in 2 of the beds and a screw was sticking out of the other one. The agent said he'd offer to reimburse me a portion of the rental fee, I still haven't recieved it.
Brandie K.
Aufenthalt von 3 Nächten im August 2023
