10 km zu den Pisten! Bergblick Breck Juwel mit Resort-Vorteilen

From the owner: "So glad you enjoyed your stay!"

Hi Sean, the owner takes the experience of their guests seriously, and they wanted to follow up on the items that you mention in your review: - Travelers can see the square footage of the property before they book, and the photos were taken by a local photographer to make sure that they accurately represent the home -We strive to make our house as comfortable as possible for our guests, we're sorry if you had a hard time staying warm in the home during your stay. Guests can regulate the temperature of the home as they like. The front bedroom has heat control and there are fans to move the air around in some of the rooms. Instructions are in the guidebook. We also encourage guests to reach out to their local contact while in residence as they are always available to assist with concerns. We would have been happy to accommodate had the unique circumstances been communicated to us -We try our best to provide a great environment for guests, while we cannot control the weather or the airlines we are sorry if this made your stay less relaxing We were sorry to hear that your stay fell short of expectations, but we're confident that guests will continue to enjoy 5-star experiences here moving forward!

Thank you for sharing your feedback, Winston. We appreciate you taking the time to express your concerns. However, we feel compelled to clarify certain points mentioned in your review:-Regarding the property being "tired," our photos are 100% accurate. We replace linens, towels, and beds annually, and the dining chairs were purchased about 14 months ago. All other furniture is in good condition.-The kitchen is well-stocked with an oven, stove, microwave, coffee maker, toaster, crockpot, glassware (including wine glasses for 8), plates, bowls, cutlery, a knife set with steak knives, mixing bowls, measuring cups and spoons, pitchers, cookie sheets, muffin pans, and a full set of pots and pans. We would also like to mention that we have added a dishwasher for the convenience of our guests. We would appreciate more specifics on what you found lacking.-We tested the electrical outlets in the bathroom, and the hair dryer worked fine.-As for the wallpaper, we have painted walls and tongue-and-groove pine ceilings; there is no wallpaper in the property.We wish you had contacted us during your stay so we could have addressed these issues immediately. We have never received a 1-star rating before, and we feel this rating does not reflect the quality of our property. We are committed to maintaining the high standards that have earned us such positive feedback and continuously strive to enhance the experience of all our guests.