4/10 – Schlecht
Tara O.
8. Mai 2024
Gut: Sauberkeit und Check-in
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
Home way smaller than described
The property is what it looks like on the pictures on the outside, but really really small in the inside. First off the house was renovated but the floors are uneven. I’m a disabled person and almost fell a few times tripping on the floor. The hallway is so small. If you’re a plus size person you will NOT be able to get down the hallway. My assistive walking device (rollator) could NOT make it down the hallway. Getting into the bathroom is also tricky. Again, if you are a plus size person you won’t be able to get into the bathroom to use the toilet. There is an uneven floor going into the bathroom so be careful. The toilet is behind the door. You have to close the door to get to the toilet.
I think the owners live next door. My friends and I talked amongst ourselves about how disappointed we were in the place and the next day the owner came and addressed the issues we discussed. Weird. They were very nice people however nice doesn’t make up for the fact the pictures make the property look bigger than it was.
* I want to mention I did contact the owner immediately after we checked in to tell her about the hallway and that I’m disabled. She did not respond to my email but she verbally came over to the place to apologize. She did not offer any concessions for my inconvenience on her part. I do not legally have to disclose I’m disabled but they legally have to disclose the property is NOT ada compliant.*
VRBO needs to fix this
Tara O.
Aufenthalt von 2 Nächten im Mai 2024
