The owners wrote and told me there was a 60 euro charge for sheets and towels (not listed in description and gosh, could buy sheets and towels for that price!) I expressed my disappointment and they wrote back and said they would provide them for free. After a two day hiking adventure (no showers...) we arrive at this "character apartment" which is up 4 flights of stairs, the last flight without handrail (not mentioned in description) with another set of stair to get to a loft bedroom (visible in pictures) and NO towels. Emailed, but of course, desperate for a shower we had to use bath mats provided by the time we heard back. We were then informed that towels were not included but after again expressing disappointment, they had a friend deliver some. When we arrived all the electric shutters were down, took us awhile to figure out how to open them, there was a moldy smell at first (the upstairs rug?) which got better after we could open the windows. After asking, we were told how to turn on the internet with a beyond cryptic password that was nearly illegible. We left two days early as it was a very uncomfortable place to stay- low beams and jutting cabinets to bump your head on, minimal views and musty smell made it unpleasant. Will think twice when the word "character" is in the description.