5 Schlafzimmer4 BadezimmerPlatz für 14 Gäste418.1 m²
Beliebte Annehmlichkeiten
Eigener Pool
Parkplätze auf dem Gelände verfügbar
Küche
Waschmaschine und Trockner
Klimaanlage
Außengrill
Lerne die Gegend kennen
Austin, TX
Lake Travis
Place, Lake Travis
5 Gehminuten
Windy Point Park
Place, Windy Point Park
10 Gehminuten
Windy Point
Place, Windy Point
3 Autominuten
Austin, Texas (AUS-Austin-Bergstrom)
Airport, Austin, Texas (AUS-Austin-Bergstrom)
35 Autominuten
Zimmer und Betten
5 Schlafzimmer (Platz für 14 Personen)
Schlafzimmer 1
1 King-Bett
Schlafzimmer 2
1 Doppelbett
Schlafzimmer 3
2 Einzel-Etagenbetten
Schlafzimmer 4
2 Queen-Betten
Schlafzimmer 5
2 Queen-Betten
Wohnzimmer 1
1 Queen-Bett
4 Badezimmer
Badezimmer 1
Badewanne · Toilette · Nur Dusche
Badezimmer 2
Toilette · Nur Dusche
Badezimmer 3
Toilette · Nur Dusche
Badezimmer 4
Toilette · Nur Dusche
Weitere Räumlichkeiten
Terrasse oder Patio
Küche
Balkon
Anzahl der Wohnzimmer
Essbereich
Mehr zu dieser Unterkunft
Palatial Property Pairs Pool, Pickleball, Piano and Panoramic Views
Welcome to Mountain Trail Retreat from iTrip Austin, a huge vacation home with an Amazing View, Pool, Pickleball Court and two spacious decks!
This 4500sqft home nestled on the hillside above stunning Lake Travis is the perfect home for your family (or multi-family) vacation! You’ll have enough room to travel with the entire family or a big group of friends! This house has 5-bedroom, 4 bathrooms, 2 kitchens, 2 levels with spacious decks, a pickleball court, and a swimming pool. Space for everyone.
Your options are almost limitless! Imagine…. drinking your morning coffee from the upstairs deck (or maybe you’d prefer to be downstairs – multiple decks to choose from). Spending the day swimming in and lounging by the private pool. Playing a game of pickleball on the court. Grilling fresh fish at the outdoor bar. Watching the sunset from the upstairs deck. Roasting marshmallows over the firepit. Serenade your friends on the large piano in the entryway. This house has everything you could ever need for the vacation of a lifetime. (please note: Pool is open from April - October, closed November - March)
Upstairs you will find a huge kitchen amply stocked for your dinner needs, and a large dining table looking directly out to the beautiful water of Lake Travis. The master bedroom includes lake views and an en-suite with a deep soaking tub and standalone shower. The 2nd bedroom upstairs has a queen size bed and lake views. A formal living room completes the indoor portion for the main floor.
Downstairs you will find a 2nd kitchen, full-size washer & dryer, 2 bathrooms, multiple rooms and beds-galore! The layout of this home is ideal for multiple families traveling with children – adults upstairs and the kids down.
Part of the charm of this house is the location - nestled in the trees / hills. With this environment, there may be times when outdoor critters find their way inside, include scorpions and other insects, even with quarterly pest control. Be on the lookout for 'intruders' but understand that this will not be cause for any type of refund.
++++ ABOUT THE HOME ++++
MAIN FLOOR
- Large living area with open floor plan
- Gourmet kitchen with tons of counter space and natural light (not to mention spectacular views)
- Large dining table with views of Lake Travis
- 2 Bedrooms
- 2 Bathrooms
- Multiple doors leading to outside deck
Upstairs (Master):
- King Bed
- En-suite bathroom with soaker-tub offering tree-top views, and walk-in separate shower
- Smart TV
- Access to upstairs deck
2nd Upstairs Bedroom:
- Queen Bed
- Smart TV
DOWNSTAIRS
- Small (fully equipped) kitchen
- Counter-seating for 4
- Small entertainment space with smart TV and two couches
1st Downstairs Room:
- Two sets of twin bunk-beds (sleeps 4)
- Smart TV
2nd Downstairs Room/Area:
- Two Queen Beds (sleeps 4 total)
3rd Downstairs Room/Area:
- Full-size Murphy Bed (sleeps 2)
- 2 couches
- Smart TV
4th Downstairs Room / Area:
- 2 Queen Beds (sleeps 4 total)
**Amenities**
Large private pool (open April through October)
Pickleball Court
Piano
BBQ Grill
We look forward to seeing you soon!
Policies & House Rules:
- Non-smoking residence; Smoking is strictly prohibited inside, but you can smoke outside.
- No Open Flames inside the home
- No loud parties or large events
- Must be at least 25 years old to reserve home
- No pets allowed
- For the safety of our guests, exterior property is under 24/7 video surveillance
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Diese Unterkunft ist mit Sicherheitsvorrichtungen ausgestattet, darunter ein Feuerlöscher.
Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Zur Gegend
Austin
Dieses Ferienhaus befindet sich am See und liegt in der Gegend Lower Basin Lake Travis, einem Stadtviertel von Austin. Wer die Natur der Region bewundern möchte, sollte Folgendes besuchen: Lake Travis und Lake Austin. Ebenfalls einen Besuch wert sind diese beiden Highlights: Volente Beach Water Park (Wasserpark) und Main Event Entertainment. Erlebe Wasserspaß pur beim Baden ganz in der Nähe oder genieße einfach die Natur auf den Wander-/Radwegen.
University of Texas at Austin - 25 Autominuten - 29.1 km
Sixth Street - 28 Autominuten - 31.8 km
Fortbewegung vor Ort
Bahnhof Austin – 25 Fahrminuten
Flughafen Austin-Bergstrom (AUS) – 36 Fahrminuten
Restaurants
Chick-fil-A - 7 Autominuten
The Oasis on Lake Travis - 5 Autominuten
McDonald's - 7 Autominuten
Rudy's Country Store & Bar-B-Q - 7 Autominuten
Oasis Texas Brewing Company - 4 Autominuten
Häufig gestellte Fragen
Hat Palatial Property Pairs Pool, Pickleball, Piano and Panoramic Views einen Pool?
Ja, diese Unterkunft verfügt über einen Pool.
Wie viel kostet ein Aufenthalt im Palatial Property Pairs Pool, Pickleball, Piano and Panoramic Views?
Gültig ab 16. Apr. 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im Palatial Property Pairs Pool, Pickleball, Piano and Panoramic Views am 10. Aug. 2026 beginnen bei 528 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.
Ist Palatial Property Pairs Pool, Pickleball, Piano and Panoramic Views haustierfreundlich?
Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.
Wie viel kostet das Parken bei Palatial Property Pairs Pool, Pickleball, Piano and Panoramic Views?
Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.
Wann ist der Check-in bei Palatial Property Pairs Pool, Pickleball, Piano and Panoramic Views?
Check-in ab: 16:00 Uhr.
Wann ist der Check-out bei Palatial Property Pairs Pool, Pickleball, Piano and Panoramic Views?
Check-out ist um 10:00 Uhr.
Wo befindet sich Palatial Property Pairs Pool, Pickleball, Piano and Panoramic Views?
Dank der ausgezeichneten Lage (Lower Basin Lake Travis) ist dieses Ferienhaus nur 2 km entfernt von: Colorado River und Lake Travis. Ebenfalls in einem Umkreis von 2 km: Windy Point Park und Windy Point.
Bewertungen
9,0
Wunderbar
Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
23 von insgesamt 36 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
10 – Hervorragend
23
8 von insgesamt 36 Gästebewertungen haben eine Bewertung von 8 - Gut
8 – Gut
8
3 von insgesamt 36 Gästebewertungen haben eine Bewertung von 6 - Okay
6 – Okay
3
2 von insgesamt 36 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 – Schlecht
2
0 von insgesamt 36 Gästebewertungen haben eine Bewertung von 2 - Ungenügend
2 – Ungenügend
0
8,2/10
Sauberkeit
9,4/10
Check-in
9,4/10
Kommunikation
10/10
Lage
9,0/10
Genauigkeit des Onlineauftritts
Bewertungen
Verifizierte Bewertung
10/10 – Hervorragend
Leah B.
7. März 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Excellent property & stay
Excellent property. The listing is accurate and the host was very responsive. We had a great stay and loved the large deck with such a beautiful view!
Leah B.
Aufenthalt von 2 Nächten im Februar 2025
Antwort von VrboOwner am 29. März 2025
Thank you for your wonderful review, Leah! We’re thrilled to hear that you enjoyed your stay at Mountain Trail Retreat and found the listing to be accurate. It’s great to know that you loved the large deck and the beautiful view it offers. We’re also glad that our responsiveness met your expectations. We hope to welcome you back for another fantastic visit in the future. - the team at iTrip Austin
Verifizierte Bewertung
8/10 – Gut
Ashley K.
17. Aug. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Check-in was seamless and we were wowed by the views and beautiful home. The kitchen lacked some basic essentials: minimal utensils, and no baking sheet or grill pan or mixing bowls.
Ashley K.
Aufenthalt von 5 Nächten im Juli 2025
Antwort von VrboOwner am 20. Aug. 2025
We’re thrilled to hear that you were wowed by the views and found the check-in process seamless at Mountain Trail Retreat! We appreciate your feedback regarding the kitchen essentials and we have ordered new silverware, pots and pans and baking sheet to ensure future guests will have adequate kitchen utensils. Thank you for choosing to stay with us, and we hope to welcome you back for another visit!
Verifizierte Bewertung
10/10 – Hervorragend
Jamie B.
19. März 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Girls Trip.
Great host and house. Beautiful view.
Jamie B.
Aufenthalt von 3 Nächten im März 2025
Antwort von VrboOwner am 29. März 2025
Thank you for your kind words, Jamie. We’re delighted to hear that you enjoyed your stay at the Mountain Trail Retreat and appreciated the beautiful view. We hope to have the pleasure of hosting you again for another great stay in the future! - the team at iTrip Austin
Verifizierte Bewertung
10/10 – Hervorragend
Adam W.
13. Sept. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great Place!
Great house and great view
Adam W.
Aufenthalt von 2 Nächten im August 2024
Antwort von VrboOwner am 13. Sept. 2024
Thank you for your fantastic review! We’re delighted to hear that you had such a great experience at Mountain Trail. It was our pleasure to host you, and we’re happy you enjoyed the house and the neighborhood. Your recommendation means a lot to us! - the team at iTrip Austin
Verifizierte Bewertung
10/10 – Hervorragend
Ali W.
11. Aug. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great stay for large groups
The property was great for a large group of friends, great location near Oasis and Lake Travis. Beautiful views and great communication with host.
Ali W.
Aufenthalt von 2 Nächten im August 2024
Antwort von VrboOwner am 13. Aug. 2024
Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at The Mountain Trail Retreat. It was a pleasure hosting you, and we’re glad you found the place clean, comfortable, and conveniently located. We strive to make every guest's experience a memorable one, and your kind words mean a lot to us. - the team at iTrip Austin
Verifizierte Bewertung
10/10 – Hervorragend
Ian S.
13. Juli 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great Stay With Friends
Overall, our group had a great time. The location is fantastic and there is plenty to do on the property. I would recommend this property to anyone interested in staying near Lake Travis.
Ian S.
Aufenthalt von 3 Nächten im Juli 2024
Antwort von VrboOwner am 13. Juli 2024
Thank you for your fantastic review! We’re delighted to hear that you had such a great experience at Mountain Trail. It was our pleasure to host you, and we’re happy you enjoyed all the amenities the house has to offer. Your recommendation means a lot to us!
Verifizierte Bewertung
8/10 – Gut
Tyler C.
1. Juli 2024
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Great House and Location
Booked this house for an impromptu guys weekend. The house house and it's amenities were perfect. Plenty of bed space and the outdoor area around the pool was perfect
Tyler C.
Aufenthalt von 2 Nächten im Juni 2024
Antwort von VrboOwner am 5. Juli 2024
Thank you so much for your good review! We are thrilled to hear that you enjoyed your stay at Mountain Trail Retreat. It was a pleasure hosting you, and we’re glad you found the place clean, comfortable, and conveniently located. We strive to make every guest's experience a memorable one, and your kind words mean a lot to us.
Verifizierte Bewertung
8/10 – Gut
Alexis and Rohan
10. Apr. 2025
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Nice Austin Stay - Minor Issues
The place was as advertised and really well cleaned and prepared for guests. Plenty of room for many cars to park and plenty of beds for people. The pool was supposed to be ready but wasn't, and the property manager never responded to multiple outreach attempts; though they did respond quickly when we asked a question before our stay. All in all, a great place to stay on Lake Travis.
Alexis and Rohan
Aufenthalt von 3 Nächten im April 2025
Antwort von VrboOwner am 29. Apr. 2025
We’re glad to hear that you found the Mountain Trail Retreat to be as advertised, well-cleaned, and prepared for guests. It’s nice to know that you appreciated the ample parking and the availability of plenty of beds. We apologize for the inconvenience you experienced with the pool. The pool cleaner broke his arm so we had to have someone else clean the pool during your stay. We always have the pool professionally cleaned so this was an unusual situation. We appreciate your understanding and are glad to know that you still found it to be a great place to stay on Lake Travis.
Verifizierte Bewertung
10/10 – Hervorragend
Ziad A.
3. Aug. 2020
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Very nice
We really enjoyed it. House was spacious and the view was fantastic.
Ziad A.
Aufenthalt von 4 Nächten im Juli 2020
Antwort von VrboOwner am 8. Juli 2023
Thank you for taking the time to leave this review, we are glad you enjoyed your stay at Mountain Trail!
Verifizierte Bewertung
10/10 – Hervorragend
Matt P.
13. Juni 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Perfect retreat
The house was amazing. The pictures do not do it justice. Gorgeous view on the back patio. Truly a beautiful gem in the beautiful hills of Austin
Matt P.
Aufenthalt von 2 Nächten im Juni 2024
Antwort von VrboOwner am 14. Juni 2024
Thank you for your fantastic review! We’re delighted to hear that you had such a great experience at Mountain Trail. It was our pleasure to host you, and we’re happy you enjoyed the house and the neighborhood. Your recommendation means a lot to us!
Verifizierte Bewertung
8/10 – Gut
kevin q.
27. März 2024
Gut: Check-in, Kommunikation und Lage
Reunion
Could be updated but worked great for our group!!
kevin q.
Aufenthalt von 3 Nächten im März 2024
Verifizierte Bewertung
10/10 – Hervorragend
Angelique B.
29. Juli 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Spectacular reunion
We had a wonderful time at this home for a 30 year friend reunion! There was plenty of space, beds, privacy, and the best part for us was the outdoor patio with the most beautiful view! The home was so quiet, people could sleep and couldn't hear us laughing and having coffee on the porch. We used all the amenities but couldn't find the pickleball equipment (it was in the dining room, lol). We swam during the day and enjoyed the hot tub at night. The place was perfect for us, slightly dated but we didn't mind. The management was so responsive and accommodating as we had several questions. We recommend for your large group!
Angelique B.
Aufenthalt von 2 Nächten im Juli 2024
Antwort von VrboOwner am 29. Juli 2024
Thank you for your fantastic review! We’re delighted to hear that you had such a great experience at Mountain Trail. It was our pleasure to host you, and we’re happy you enjoyed the house and the amenities. Your recommendation means a lot to us!
Verifizierte Bewertung
8/10 – Gut
Chris U.
1. Juli 2025
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Beautiful View, but not super clean
This place has a great view of the lake! It really does have the potential to be a spectacular place to crash for the weekend. I still would recommend staying here if the level of cleaning and prep was stepped up. The pool towels and bath towels were set up nicely on each bed and the host was available all weekend and responded relatively quick. The only downsides I encountered were the pool (although said to have been cleaned) had a bunch of sand in it, there was mold on some beer cases that were left in the kitchen cabinets, some rat poop in one of the kitchen drawers, the hottub water level was low when we got there which effected the jets, the smoke detectors were missing ( which we didn’t mind because the smoke from cooking would have set it off probably), the grill outside had a bunch of rust on one of the grates sections, and the fridge was a little dirty upon arrival (nothing terrible though), the outdoor trash bins were still full when we got there so we had to put our trash on the ground next to it. They did leave us a complimentary bag of ice which was nice.
Chris U.
Aufenthalt von 2 Nächten im Juni 2025
Antwort von VrboOwner am 4. Juli 2025
Thank you for your detailed feedback—we’re glad you enjoyed the beautiful lake view and found the home to have great potential for a relaxing weekend. We also appreciate you acknowledging the towel setup and our responsiveness throughout your stay.
We’re genuinely sorry to hear about the areas that didn’t meet expectations. Please know that we take your concerns seriously and have already taken steps to address them. We are in the process of installing all new smoke detectors throughout the home for added safety and peace of mind. Additionally, we’ve scheduled a thorough pest control inspection of the entire property to ensure cleanliness and prevent any future issues.
We’ve also followed up with our cleaning and maintenance teams to reinforce our standards, including addressing the hot tub water level, grill condition, fridge cleaning, and ensuring trash bins are fully emptied before new guests arrive.
Thank you again for your feedback—it helps us improve, and we hope to have the opportunity to host you again in the future with a much-improved experience.
Verifizierte Bewertung
6/10 – Okay
Cedrick A.
26. März 2021
Gut: Kommunikation und Lage
Verbesserungswürdig: Check-in
I give it a 5 stars on views
Overall place was nice with incredible views only problem the stoves wasn’t working we had to go downstairs to cook and bring food back upstairs but I made a call and maintenance can right out had a problem with neighbors said the music was to loud but it really wasn’t so didn’t understand that but overall Stay I will recommend to anyone just be super careful on the noise
Cedrick A.
Aufenthalt von 3 Nächten im März 2021
Antwort von VrboOwner am 8. Juli 2023
HI Cedrick,
Thank you for taking the time to leave this review. We are surprised by the 3-star review, but appreciate the opportunity to respond. The stove top to the upstairs oven has a magnetic puck that needs to be placed on the stovetop in order for it to work properly. When you reported the issue, we were there within 30 minutes to address the issue. Regarding the noise, as all of our communication indicates (as well as the guest book onsite), the home is in a residential neighborhood and quiet hours do need to be observed. We received a call from the neighbors after midnight, so that is when we reached out asking your group to turn down the music.
Again, we appreciate the opportunity to respond, and we hope you enjoyed your stay.
Verifizierte Bewertung
4/10 – Mangelhaft
Elizabeth S.
8. Dez. 2024
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
Rough start that got better
We arrived at the property manager hurriedly cleaning the house--which was not clean. After a tough conversation, he admitted he had the house professionally cleaned before the homeowners decided to paint the house (how long before if they had time to paint??). I sympathize with the property manager that there was a miscommunication--and yet it is also his job to make sure the property is ready to go for the customers. After paying multiple thousands of dollars to stay here during Thanksgiving week for a special family reunion, I don't think it is absurd to ask for a clean place to stay. He offered to get the place professionally cleaned the next day, but we still had to sleep in it that night as is. My main issue is that he did not agree that it was reasonable to ask for a discount--which I did not understand was very disappointed by. I will say the property was fun to stay at (though a little run down), and we ended up having a great time playing pickleball and hanging out. Also, the property manager was responsive by message. Unfortunately, I did not think he handled the uncleanliness in a professional or respectful manner, and that will prevent me from recommended this place or this host.
Elizabeth S.
Aufenthalt von 5 Nächten im November 2024
Antwort von VrboOwner am 16. Dez. 2024
While we strive to provide an exceptional experience for all of our guests, Elizabeth’s review does not reflect the reality of our efforts during her stay. The property was thoroughly cleaned prior to her arrival, with spotless kitchen and bathrooms. However, there were some paint chips on the floor due to the house being painted after the initial cleaning. As soon as Elizabeth brought this to our attention, we immediately arranged and paid for professional cleaners to return the very next morning to address her concerns. Despite this, Elizabeth also demanded a substantial refund, which we felt was unreasonable given that we had already resolved the issue promptly. Additionally, her review does not acknowledge several accommodations we made to enhance her stay: we made an exception to keep the pool open for her in November (despite our typical closure in October), shipped brand-new pickleball paddles and balls for her use, and replaced a coffee pot that she accidentally broke the very next day—at no charge to her. We take guest feedback seriously and always aim to provide fair, responsive service. However, we cannot condone attempts to leverage reviews for refunds, which Elizabeth explicitly stated as her intention. We encourage future guests to reach out directly with any concerns during their stay, as we are always eager to make things right.
Verifizierte Bewertung
4/10 – Mangelhaft
Keisha K.
8. Aug. 2023
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Traumatized
Upon arrival my sister was meet by a couple that stated they had the property booked for the weekend. She was questioned about how we booked, who we booked through, how long ago we booked & they knew the owner. The lady came & sat on the porch as if she thought my sister was lying. It was just her and my nephew the rest of us hadn't arrived yet. About 15 minutes of the couple's arrival & interrogation of my sister they left. The house was very warm, this is Texas in the summer. When you know guest are arriving, please lower the thermostat. The rest of us arrived at the same time & decided to go outside to swim & cool off after unloading our stuff. Went out around 4:30 pm, at APPROXIMENTLY 6:00pm I get a text from the owner/company of a neighbor complaining about the noise level, extra guest & the "sound of a party" This took me by surprise, the house was booked for 10. It was only 10 of us there, outside swimming, talking, laughing & enjoying each other. No one was overly loud, not to mention it was DURING THE DAY! We were told if another complaint was made, we would be asked to leave without a refund. My family takes this trip EVERY YEAR in memory of our mother that passed away 13 years ago from cancer. After that my anxiety was through the roof. I spent the rest of my time making sure the noise level was low.1st night there, someone beat on the downstairs door as well as tuned the breaker off/on. I notified the owner, no response. The house needs to be updated badly.
Keisha K.
Aufenthalt von 3 Nächten im August 2023
Antwort von VrboOwner am 9. Aug. 2023
We are glad to have the opportunity to respond to this review and provide some additional clarity.....
1. It's important to mention that we checked in on the guest throughout their stay and at no time, did she mention anything about someone showing up and making the claim that another group had rented the home - never, so we have no idea what she is referring to. It seems that if this had happened within 15 minutes of arrival, we would have been contacted immediately, yet there was never any mention of this.
2. Yes, we did contact the guest after we received noise complaints from the neighbors. While it was still daytime (6:30pm) when the complaint came through, our listing states clearly 'no parties', so the fact that we received a complaint due to noise is what prompted us to reach out to the guest and request that they be respectful of the neighbors, and yes, we did inform the guest that if we received additional complaints, that the guest may be asked to leave without refund.
3. There was nobody at the home flipping breakers
Unfortunately, we believe this review was left as retaliatory because they were contacted based on noise complaints.
Bewertung von einer Partner-Website
10/10 – Hervorragend
21. Mai 2022
Awesome House
Loved the views from the deck and the pool as great. The home was very clean, lots of space, and close proximity to Lake Travis. Thoroughly enjoyed our stay.
Antwort von VrboOwner am 8. Juli 2023
HI Randall,
Thank you for taking the time to leave this review. We are so glad you enjoyed your stay and we'll look forward to having you back as our guest in the future. Thanks again and safe travels, The Team at iTrip Vacations
Verifizierte Bewertung
10/10 – Hervorragend
Matthew S.
29. Okt. 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Smooth as possible
Everything went smoothly. Clean property and exactly as listed.
Matthew S.
Aufenthalt von 3 Nächten im Oktober 2021
Verifizierte Bewertung
8/10 – Gut
Drew P.
1. Juli 2021
Gut: Kommunikation, Lage und Genauigkeit des Onlineauftritts
Good weekend with friends
Had a good time. The property was as we expected and the view was spectacular!
Drew P.
Aufenthalt von 2 Nächten im Juni 2021
Verifizierte Bewertung
10/10 – Hervorragend
Tim and Allie N.
6. Juni 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great spot for friend reunion
This house was great. Good access to the lake, well equipped, and very much in line with the description. We really enjoyed our trip.
Tim and Allie N.
Aufenthalt von 2 Nächten im Juni 2021
Verifizierte Bewertung
10/10 – Hervorragend
Tyler S.
25. Mai 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Wonderful views
Had a large group of friends for a reunion at this house. Plenty of space with an amazing view and a great hot tub pool and deck.
Tyler S.
Aufenthalt von 4 Nächten im Mai 2021
Antwort von VrboOwner am 8. Juli 2023
Hi Tyler,
Thank you for taking the time to leave this review - we are glad you enjoyed your stay and we hope to have you back as our guest in the future!
Thanks again,
Amy with iTrip
Verifizierte Bewertung
6/10 – Okay
Megan K.
6. Apr. 2021
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Updating Much Needed - 30th Birthday
I booked this house for my fiancé's 30th birthday and wish it was better upkept. It was the only house available so I had to book it regrettably. I read the negative reviews and thought maybe the property management would have taken these into account by the time we arrived, but they did not. Everything said in past reviews were still an issue. There was bath products and soap for our use but no bath towels in the entire house. We had to use pool towels that were in one bedroom downstairs (nothing upstairs). The house says to clean when you are finished, but there are almost no cleaning supplies to be used. There are two ovens, but only one worked. The hot tub was dirty when we arrived, so I asked it to be cleaned and although I was told it was cleaned again that evening, it did not happen. For the price of the house I would ABSOLUTELY look elsewhere. The house is much to expensive for what you get. The views are great and the balcony is awesome. It is unfortunate that the house is not kept up better.
Megan K.
Aufenthalt von 2 Nächten im April 2021
Antwort von VrboOwner am 8. Juli 2023
Megan,
Thank you for taking the time to leave this (disappointing) review and fixing is the chance to respond.
It is unfortunate that guests are allowed to leave ‘retaliatory’ reviews, without any validation, as we believe this to be the case. The guest made this reservation almost 2 months in advance so to suggest she was forced to settle on this home, or that it was the only one available, is simply inaccurate . During the guest’s stay, received MULTIPLE complaints from the neighbors due to excessive noise after quiet hours (midnight - 8am), and the guest ignored our communication (phone calls, text messages and emails) reminding them of quiet hours. This home is in a neighborhood and quiet hours are mentioned multiple times in our communication with guests. The listing clearly states ‘no parties’.
While we do not leave towels sitting on the counter, of course there were bath towels in the home (in addition to the poll towels mentioned in this review). Towels are located in the cabinets of each of the bathrooms. I hope people reading this review will question why a host would leave pool towels but not bath towels and then realize something might be off about the review. Has we known you were unable to locate the towels, we would have tile you where to look (although it seems that most would have known to look in the cabinet). As the welcome book mentions, the upstairs stove has a magnetic puck that must be on the stove in order for it to work properly. As part of our inspection process prior to guest arrival, this is always confirmed so we know that both upstairs and downstairs ovens were working properly. On the day of arrival we received a text from the guest commenting on how beautiful the home is but did ask if we would send someone out to clean the hot tub - we were happy to do so, however if you leave the cover off when not in use, which they had, there will be pollen and leaves that end up in the hot tub, especially if it is windy, as it was during the guests stay. Check out instructions are minimal (take out trash, load and start dishwasher - dishwashing soap is provided) so we have no idea why the guest says she was instructed to clean and complained about there being no cleaning supplies.
We address all issues that are presented, de want our guests to have an enjoyable stay - unfortunately, if we don’t know of an issue, we are unable to correct the situation. We are sorry that this property did not meet your expectations.
iTrip Vacations
Bewertung von einer Partner-Website
10/10 – Hervorragend
Scott
25. März 2021
Beautiful Views
We enjoyed our stay at the house. Home was clean, comfortable, well-appointed, and just as the listing describes. iTrip was very responsive to our questions and provided outstanding service! Kids loved the basketball court and even thought it was too cold for the adults, the kids enjoyed the pool. Views from the top deck were spectacular. Will definitely be back this summer.
Scott
Antwort von VrboOwner am 8. Juli 2023
Hi Scott,
Thank you for taking the time to leave this review. We are so glad you and your family enjoyed your stay and we'll look forward to having you back as our guest in the future.
Thanks again and safe travels,
Amy with iTrip
Verifizierte Bewertung
6/10 – Okay
alan g.
19. März 2021
Gut: Check-in, Kommunikation und Lage
This property could be much better.
Expansive, beautiful view of lake, large open well furnished living room, kitchen & patio, great half court basketball court & nice but frigid pool which would have been great if heated, nice but worn hot tub on patio. Beautiful artwork in house. Convenient location to lake. Some cleanliness & bathroom fixture issues on arrival. Broken bathtub faucet was fixed on our second day & burned shower lightbulb replaced then also.The few towels there were old & frayed. Some the bathroom mats were dirty. Nice outdoor grill but hasn’t been cleaned in along time. Much of property in need of repair . Would consider coming back if necessary upgrades made.
alan g.
Aufenthalt von 4 Nächten im März 2021
Antwort von VrboOwner am 8. Juli 2023
Alan, thank you for taking the time to leave this review, and giving us the opportunity to respond. To provide some clarification on your review...
1. The pool is not advertised as being heated. It's always nice to have a heated pool, however we hope you were not expecting the pool to be heated.
2. The hot tub cover was just replaced 2 months again, so we're unclear on what you mean by 'worn' hot tub.
3. The 'bathtub faucet' that you refer to was not broken, the cold water was not turned all the way up, so water pressure was low, however, as mentioned, we had someone there to address it on the same day it was reported, along with the light bulb in the shower. The BBQ grill is cleaned prior to every guest arrival. There will always be some residual 'grime', as the grill is not completely disassembled between guests.
You mention "much of property in need of repair" however there was no mention of anything beyond the bathtub water pressure and lightbulb that was brought to our attention during your stay. Had we known there were other issues, we certainly would have responded promptly, as we want all guests to enjoy their stay.
Again, thank you for the opportunity to respond,
Amy with iTrip
Bewertung von einer Partner-Website
10/10 – Hervorragend
Bryan
19. März 2021
Family Fun
Overall this was a great spot - million dollar views from the multi-level patio and outdoor grilling area. Lots to do with the pool + basketball court - perfect for large groups. We had a good time!
Bryan
Antwort von VrboOwner am 8. Juli 2023
Hi Bryan,
Thank you for taking the time to leave this review. We are glad you enjoyed your stay and will look forward to having you back as our guest in the future.
Thanks again,
The Team at iTrip Vacations
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