6/10 – Okay
Michael J.
8. Apr. 2021
Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation
Will not stay here again
As other reviewers have said, the beds are very hard and the frames are loose and shakey/squeaky. the most comfortable bed is in the living room/kitchen area. All three bedrooms share one bathroom upstairs, the 2nd tiny bathroom is in the laundry room. The vent fan in the main bathroom sounds like a helicopter - replace it.
Good things include an excellent hot tub - really great. The living room is comfortable. The kitchen worked as expected. The garage has 4 bikes and plenty of firewood. The laundry machines were good and detergent was supplied
The bad: As my wife took a shower on our 2nd night (of 4) the glass shower door exploded, spraying bits of glass everywhere. She had cuts all over her arms and legs -- fortunately, they were shallow, but they did bleed. Ultimately it was traumatizing but she is OK. I called the management company's emergency number (around 9pm) and was told by the person that answered that he would let someone know when they came to work the next morning. Meanwhile the main bathroom was unusable as it was covered in broken glass and bloody towels. The next morning, no one called to check on us. Via a text exchange, we were told someone would come over to clean it up and install a shower curtain. I sent pictures and pleaded that this was a serious problem. The cleaning lady showed up around noon with a broom and garbage bag (no shop vac), totally unprepared for what she would face. She ended up filling 3 garbage bags. Finally, a maintenance guy showed up with a shower curtain and intended to drop it off for us to install, but my wife convinced him he should be the one to install it. The bathroom was unusable for about 18 hours.
All-in-all it was a stressful and traumatic experience but the management company seemed to treat it like a minor inconvenience for us.
Michael J.
Aufenthalt von 4 Nächten im März 2021
