2/10 – Ungenügend
Steven E.
16. Juni 2022
Verbesserungswürdig: Sauberkeit, Check-in und Genauigkeit des Onlineauftritts
Beware: Too many issues to fit in word count restriction
I wish I would’ve taken the more critical recent reviews seriously. Some outlets in the kitchen didn’t work. Roaches in the cabinets, crawling on the kitchen walls. This must’ve been a previous issue as pest control was scheduled before I notified the owner. They did nothing but say they would need to come back to do a full treatment since it was carpenter ants and German roaches. This being the case we had to leave a lot of our food to avoid taking them home with us. We bought our own roach traps/spray since the owner did nothing about it. Roaches trend from previous reviews. Dryer doesn’t dry completely. Stove has issues, error codes. Beds are uncomfortable and squeak with slightest movement. Coffee pot didn’t work, though we didn’t really want to use because of the roach issue. We had to drive to HEB to buy a new one, again no response from owner to rectify. No Pool/spa remote, owner said previous renter dropped in pool. We were instructed to text owner for the spa to run. Texted - only the heat worked, no blower in the hot tub, no lights in the pool/hot tub until last day. Instead of coming to the house to rectify, she asked me to adjust pool panel buttons. Also loved the hot dog floating in the pool when we first arrived. Half the stay, the pool was murky w/ white debris. Varying wood on the patio is warped/splintering. Don’t lean on the wooden patio rails as they are very flimsy/huge hazard. Half of the hanging patio lights work. Far contrast from pictures. Shower curtain downstairs was disgusting. You can see where it looks like they Kilz’d mold. Toilet seat is pealing/partially broken. There was no door to the first floor bathroom, only to toilet room which is very small. Microwave door handle is broken, have to finesse handle to open. The cold water knob in the master bath didn’t work, seemed broken shut. Owner sent “pool guy” to address pool concerns but couldn’t get new pool/spa remote to work nor change out the disgusting brown shower curtain, they left that for us to change on our own. The gas pit hardly works, probably caked with grease/crusted particles and hardly put off half the gas it should on high. If this were my house and lived 15 minutes away (per the instructions and text), I’d come right over to address whatever I could and make my customers stay as comfortable as possible, not the case here. She was accepting of the issues and didn’t bother aside from what she could do via text or her phone. Definitely false advertising
Steven E.
Aufenthalt von 3 Nächten im Juni 2022
