The Stables, ein wunderschön umgebautes Haus von 202 qm innerhalb von 2 Hektar.

In response to your review, we comment as follows: In the instructions for the property sent to you it clearly states where access is and how to get into the house along with what there is to do in the area. It also provides for 4 telephone numbers to contact in case of emergency or answer any queries you may have. It essential to read these instructions and information carefully prior to arrival. Each guest is provided with a bath towel, swimming towel, and one hand towel. In addition, there is a towel in the downstairs toilet and two kitchen towels. There is a washing machine provided in the utility room should any of these need cleaning during the 7 days. We must politely inform you that the Stables is not a hotel with hotel facilities. The property is in rural France in the Cele valley, which is peaceful and quiet. However, internet can be disrupted due to the rural location and especially during storms. While you were there, two storms occurred, which shut down electricity and internet in the general area. When these happened you called Stephen who came over immediately to reset and ensure it was working. The area is being connected to fibre, and when we are advised of the service opportunities, we will hopefully have faster and more secure connectivity. It was a shame that you found these issues to be of such a distraction. , perhaps next time, given your needs for ‘better service’ staying in a hotel would be a better option.

Thank you very much for taking the time to leave such a detailed and balanced review. We are delighted that you enjoyed the tranquillity of the setting, the gardens, the pool during the summer heat, and the comfort and quality of the house. It is especially pleasing to know that you found it to be a place of relaxation and well-being and that you would recommend it to others. We also appreciate your constructive comments. The house is a traditional converted stable stone house , and while this gives it much of its character and helps keep it naturally cool during the hot summer months, it does mean that some of the bedrooms have smaller windows than might be found in a modern property. We do, however, appreciate that this may not suit everyone's preference. We were sorry to read your comments regarding the initial smell and the cobwebs. As a traditional stone house set in the countryside, particularly during periods of very warm weather, the house can occasionally develop a slight musty aroma if it has been unoccupied for a short time before guests arrive. Likewise, despite regular housekeeping, the rural setting means that the occasional cobweb can appear remarkably quickly. Nevertheless, we have shared your comments with our housekeeping team to ensure the house continues to be presented to the highest standard. We are also sorry that you experienced ants in one of the rear bedrooms. During periods of exceptional summer heat this can occasionally occur in rural propertie

Merci beaucoup pour vos commentaires. Comme nous sommes anglais, et que la plupart des invités l'ont été, il est compréhensible que la maison en soit le reflet. Nous avons fait tous les efforts possibles pour mettre en place le service de télévision pour les enfants de toutes les nationalités, et notre dossier d'accueil et d'information est en français. La gouvernante et le jardinier vivent tous deux en France et sont à proximité. En ce qui concerne la sécurité de la piscine, la loi exige que nous donnions l'alarme d'une exigence spécifique, et c'est ce qui est prévu. L'alarme est actionnée par des adultes et il est important de noter que la responsabilité de la sécurité de tous les enfants incombe aux parents à tout moment. La merveilleuse vue de la piscine sur la campagne serait considérablement réduite si une clôture d'un mètre était construite tout autour.

Thank you very much for your comments. This year the internet has been intermittent, unlike last year. Both Free and France Telecom have been trying to resolve the problem, not helped by the August holiday period and strong electrical storms during your stay.