Our stay was for different groups of friends and their family flying in from various states to all go to Disney. This house seemed perfect, as everyone would have their own bedroom. When I was given the quote and paid my first deposit, we thought we’d gotten a great deal, as it was lower and larger than most other rentals in the area. We booked in Oct, and I made (what I was told) my final payment in Dec for our Feb trip. However, less than 2 days from our check in, Gary messaged me and said we now owed them an additional full night’s cost for a cleaning fee. While this short one line is in his listing, he neglected to add it to the quote, or to either of the two reciepts when I paid him previously. He also never mentioned it during his slow replies from Oct to feb. while I understand that there is a cleaning fee, being given this charge the day before checking in, with no notice was very unprofessional.

On to the actual house; the kitchen, living room, king and queen rooms were great. All three twin rooms we had problems with. Each twin bed is a cheap old mattress, which loudly squeaks at the slightest movement. There are also no curtains in any of these rooms, making mid-day naps impossible. The front twin room, is very hot, even with the ac on. When we arrived, the ac had been set to 80 degrees, which meant we couldn’t stay in the home for the first 2 1/2 hours from 4pm-6:30 due to the heat inside. We only received half-rolls of toilet paper in all 3 bathrooms. There is a missing smoke alarm in the main bedroom, and while the ad advertises a pool, it has a large heavy cover that you will be required to remove and replace if you use it. One of our guests actually hurt himself trying to replace it, as there is no walkway around the back of the pool, and a large metal sign with overlapping edges that he hurt himself on. We mentioned this to our host, who seemed more concerned with making sure that his cleaning fee was sent to him.

The last issue, was that while the price quote is in USD and the location IN the USA, the actual bill is in £, with no currency conversion. We had to figure out the conversion on our own, and my CC company (Visa) charged me a $10 foreign transaction fee each time I paid ($20 for the deposit and “final” payment, I paid over the phone for the cleaning fee to his management company in FL after our stay). Overall, I’m not sure the “value” (which disappeared with the added cleaning charge) was really worth the issues w it