The location is ideal, within walking distance of Gran Via and restaurants, plazas and shops. I own a VRBO rental myself in France, so there are certain expectations I have. However I found the kitchen really badly equipped. There was no dishcloth (so we had to use a bath towel), the sponge was literally cut into 1/4 and a tiny amount of dish liquid was provided. There was no breadboard, and no wine glasses at all, only 5 champagne glasses. Considering this apartment houses 8 people, I would expect at least 8 of each item, and wine glasses. The communication was not the greatest. I did not understand why they needed passport numbers in the portal for every person staying in the apartment, especially when the person checking us in didn't even ask for identification. . The apartment was clean and the linens were clean too, plenty of towels provided. The location was great, but I do think the owner needs to invest in some of the items I mention above. Other than that, we love Madrid and will be back!