We loved the location, service, and apartment, and would stay again.
Only one hick-up.
Because of a toaster failure, a circuit breaker kicked, knocking out a couple of receptacles and the "WIFI"!!!
I called support and left the information but no-corrective action was taken.
When we returned to the apartment from a tour, the "WIFI" enabled door "un-" lock would not work. We called the support number and got no answer. After some frustration, and nearly going to a hotel, We found Altido's website and 24 hour reservation line - yea, someone answered. They gave us a manually entered code that opened the door.
The next day, I searched for, found, and recognized that a circuit breaker had kicked off, but I was unwilling to turn it on without authorization from the support staff. Upon getting authorization, I re-engaged the circuit breaker and all was good!!!
Had the support staff simply asked me to reset the circuit breaker when I informed them of the problem on the previous day, the problem would never have occurred.
But, let me make it clear!!!! I would stay with Altido again!! They are so professional that I am sure they will not let this kind of mis-communications happen again.
We enjoyed the stay so much we have quickly forgotten this "hick-up".