Giglio Oro Apartment in der Via Gioberti in Florenz

Thank you for your detailed and thoughtful review! We’re glad you enjoyed the apartment, found the check-in process easy, and appreciated its location. We sincerely apologize for the issues you encountered with the induction stove, kettle, and a few aspects of the cleaning. We take these comments seriously and will address them with our team to improve the experience for future guests. We truly appreciate your feedback and are happy to hear that you would stay with us again. We would love to welcome you back to Florence!

Thank you for staying with us!

Thank you for your kind review! We’re so happy to hear you had a fantastic stay and enjoyed the location in the heart of Firenze. We’d love to welcome you back anytime!

Thank you for your kind review! We truly appreciate your feedback and hope to welcome you back again in the future!

Thank you for your kind review! We’re delighted to hear that you enjoyed the neighborhood, found the apartment to be good value for your family, and appreciated both the amenities and our hospitality. We also appreciate your helpful feedback. We’re sorry to hear about the occasional WiFi issues and will look into this. Regarding the induction cooktop, we usually provide an induction adapter that allows all the cookware to be used. We’re sorry if it was not available or if this was not clear during your stay, and we’ll make sure to check this more carefully for future guests. Thank you again for staying with us. We hope to have the pleasure of welcoming you back on your next visit to Florence!

Thank you for your review. We’re glad you found the room clean and communication smooth. We hope to host you again soon! !

Thank you for sharing your feedback. We’re glad you appreciated the location and the interior of the apartment. We’re sorry to hear that some aspects of your stay did not meet your expectations. We take comments regarding communication, maintenance, and apartment facilities seriously, and we will review these points with our team to improve our service. We always aim to assist our guests as quickly as possible when issues arise, and we regret that your experience did not reflect the level of support we strive to provide. Thank you again for your stay and for helping us identify areas where we can improve.

Thank you for taking the time to share such detailed feedback. We’re pleased to hear that you enjoyed the location. We are truly sorry, however, that the apartment did not meet your expectations. We understand that having a functional kitchen was an important reason for choosing this accommodation, so we regret the inconvenience caused by the induction hob and the lack of a microwave and toaster, even if not listed. We are also sorry about the condition of the pillows, blankets, and sofa cushions. We also take your comments about the inconsistent shower temperature and the noisy air conditioning seriously. These are important comfort issues, and we will have them checked by our maintenance team. Regarding the kitchen equipment, we regret that there was a misunderstanding about what was available. We will review how the amenities are communicated in the listing so that guests can have clearer expectations before booking. We appreciate your feedback, as it helps us identify areas that require attention. We are sorry that the apartment did not provide the experience you expected for the price, and we hope that the improvements made as a result of your comments will provide a better experience for future guests.

Thank you for your positive review! We are happy to hear that you enjoyed the apartment. We will be happy to host you again!

Thank you for your feedback. We’re glad you enjoyed the location, décor, and the restaurant below. We sincerely apologize for the uncomfortable beds, ceiling leak, induction stove confusion, and the mosquito issue — these are important for a comfortable stay. Your comments are very helpful, and we’ll address these concerns with our team to improve the experience for future guests.

Thank you for your detailed review and for bringing these important issues to our attention. We’re glad to hear that you enjoyed the apartment’s charm and its great location. However, we deeply apologize for the issues you encountered and we will work on it !