Charmantes Anwesen mit atemberaubendem Blick und Infinity-Pool

We thank you for your comments and wish you well... Sophie

We are glad you enjoyed the property, despite a few issues encountered. The dormitory is indeed located in an attic converted into a 34 m² bedroom—visible in the photos—complete with windows. While there is no air conditioning, a large fan is provided, as stated in the listing. Access is via a steep space-saving staircase (also shown in the photo gallery), and the house rules specify that this sleeping area is best suited for children around 10 years old. Regarding cleaning, the house had been thoroughly cleaned, and the management service also performed a pre-arrival clean. However, you did not mention that you "rearranged" a large part of the house to make it your own—moving refrigerators, beds, a floor lamp, the wine cooler, the wardrobe, and so on—which explains why you spent time cleaning! In that regard, it would have been courteous of you to put everything back in its place before leaving. As for the main wardrobe in the bedroom, this is the first time we have received such feedback; we will look into adding an alternative solution. Finally, I am surprised by your comment about the sofa. It is relatively new; the armrests were damaged by tenants two years ago, so we covered the sofa to protect it. If you removed the cover, you would certainly have seen the damaged armrests! Nevertheless, it is perfectly functional. Best regards, Sophie

We regret to learn that your stay was only partially satisfactory. I am sorry for this painful inconvenience which only affected you this summer because no one else, neither before nor since, has complained about the quality of the water. Indeed, there were some green algae which appeared with the extreme heat and which invaded the entire region but the pool specialist has come every week, since the start of the rental, to carry out maintenance and ensure quality water; Perhaps your child is not in the habit of jumping and diving into a swimming pool, which could have caused this serious ear infection problem. We have also left all the necessary equipment, including an advanced robot to be used twice a day in intensive mode, available to perfect the pool... In any case, we hope that you had a good time and know that feedback on your opinion has already been sent to our team of pool specialists. Best regards, Sophie

Thank you for your kind review and your stay...I'm looking forward to seeing you again. Sophie

Guten Tag, Marianne, Ich freue mich, dass Sie das Haus trotz einiger Unannehmlichkeiten genossen haben: Wir haben tatsächlich den Filter des Geschirrspülers gefunden, der am Tag vor Ihrer Ankunft kaputt war. Wir haben einen neuen bestellt, der aus Deutschland kam und am folgenden Freitag verspätet ankam. Das erklärt die Enttäuschung... Außerdem ist es in französischen Ferienhäusern üblich, dass die Mieter Gewürze und andere Lebensmittel (Baguettes, Essiggurken usw.) zurücklassen, um späteren Gästen zu helfen, ohne alles neu kaufen zu müssen, es war einfach nur eine Hilfe... Was die Reinigung betrifft, so tut es mir aufrichtig leid, wir werden das Reinigungsteam darüber informieren. In jedem Fall danken wir Ihnen für Ihren Besuch und dafür, dass Sie das Haus und die wunderschöne Umgebung unserer schönen Charente genossen haben. Mit freundlichen Grüßen, Sophie

Hallo Kay, vielen Dank für deinen netten Kommentar, wir freuen uns sehr, dass du unser Zuhause genossen hast. Sophie

Merci à vous d'être venus vous ressourcer et vous amuser chez vous :) à bientôt :)

Bonjour Emma, Merci pour votre gentil commentaire, nous sommes heureux que vous ayez apprécié la propriété :) Au plaisir de vous revoir..

Hallo Katrien, heel erg bedankt voor je vriendelijke reactie, we zijn erg blij dat je genoten hebt van ons eigendom.. graag tot ziens

Hallo Francine en Dirk, dank u voor uw mening en uw zeer positieve waardering . We zijn blij dat we aan uw verwachtingen hebben voldaan en het is een waar genoegen om te weten dat u van ons huis, het zwembad, hebt genoten... Welkom terug en tot ziens Sophie.

Hi Terence, Many thanks for your visit in Charente and for coming to our home ! Best Regards, Sophie

I'm very happy you enjoyed the property...we so appreciate you coming to our home...Many Thanks..:) Sophie

Nous sommes ravis que la propriété vous ait plu...Merci pour votre retour et n'hésitez pas à revenir :)