3-Bett-Villa mit privatem Pool, in einem neu angelegten Garten, Strandlage

Thank you!

Thank you for your kind comments! We are so glad you had a lovely time and enjoyed the pool! We look forward to welcoming you again sometime!

Thanks so much for the review Richard, I’m so glad you enjoyed your stay at the villa and in lovely Bias.

We are so glad that you enjoyed the comforts of the villa, they are there for your indulgence and to make your holiday a more relaxing experience! We shall look forward to welcome you back! Best Wishes The Bilneys

Thank you for your review, I would be delighted to welcome you back to the villa as you were wonderful guests! Yes, you can sometimes smell the paper factory across the whole of the region.

I am very upset by this review and have asked the website to delete it. The renters asked for a significant discount prior to booking, which I granted in addition to allowing short term cancellation due to cv19. On arrival at my villa it was clear they did it like it, or the surrounding area, which is quiet and beachy. They stated it was dirty and asked for another 50% refund in order to stay there. I advised they could stay the night for free and leave in the morning. In order for the renters to get a full refund, I cancelled the booking for them. These renters have not paid, for the night they stayed, bedding or any cleaning fee. I have has to absorb this cost. I have also had to suffer the consequences of the cancellation affecting my metric ratings and now have a poor review. My villa is always thoroughly cleaned by professionals and I have never had any negative comments. I would never rent to this renter again, I feel she has set out to defraud me.

Thank you for your feedback. Our property is a much-loved family holiday home and is advertised as such, with photographs and a description reflecting its furnishings and setting. It is not advertised as a high-end villa. We acknowledge that the internet connection was intermittent during your stay while the service was being switched to fibre, and you received a £250 refund for the inconvenience. However, the television was working when Kath checked it following your departure. Fibre broadband has now been installed. The garden is affected by dry conditions and limited water available for irrigation, as are other gardens locally. We were also disappointed to find the house left untidy and unsecured following your departure. We ask all guests to leave the property reasonably tidy and ensure it is locked when they leave. We are sorry that the house did not meet your expectations, but hope this provides a balanced picture for future guests.

Thank you so much for your kind review, we would be delighted to welcome you back to the villa again.

Vielen Dank für Ihre Bewertung, Sie waren tolle Gäste und wir werden versuchen, alle Pfannen zu ersetzen, die sie benötigen. Ja, eine Zitronenpresse ist eine gute Idee. Die Fahrräder sind Familienfahrräder und obwohl sie neu sind, bieten wir keinen Wartungsservice an, wir gestatten das Ausleihen, erwarten aber von den Benutzern, dass sie sich um sie kümmern. Sie sind nicht Teil des für die Villa bezahlten Preises, wir leihen sie nur aus Kulanz. Wir hoffen, Sie eines Tages wiederzusehen, The Bilneys. Thank you for your review, you were great guests and we will look to replace any pans that need it. Yes a lemon squeezer is a good idea. The bikes are family bikes and although new, we do not offer a maintenance service, we allow them to be borrowed but expect those that use them to look after them. They are not part of the price paid for the villa, we just loan them as a goodwill jesture. We hope to see you again one day, The Bilneys.

Thank you for your great review, we are so happy that you loved the size of the villa, its location, facilities and amenities. We hope to welcome you back again! Vielen Dank für Ihre tolle Bewertung. Wir freuen uns sehr, dass Ihnen die Größe der Villa, ihre Lage, Einrichtungen und Annehmlichkeiten gefallen haben. Wir hoffen, Sie wieder bei uns begrüßen zu dürfen!

Thank you for your 5 star review! You were such lovely guests, Kath and I would be delighted to welcome you back to the villa, h I hope you had a safe trip home!

Thank you for taking the time to review our lovely home, we are so glad you enjoyed the villa!

Thank you for your feedback and your kind comments about Kath’s welcome and my communication. The house is a rustic property in a quiet, rural heathland setting. The area experiences considerable wind and rain over winter, which quickly weathers exterior surfaces, including newly installed timber. For clarity, the decking was brand new before your stay. Following your comments, it was inspected and three protruding screws were identified. The cookware and crockery had also been newly purchased before your visit, so we were surprised by your comments about their condition. Kath was available to assist with any items needing attention during your stay. We appreciate your feedback and are sorry that the property did not fully meet your expectations.

Merci pour votre excellente critique. Je suis heureux que vous ayez aimé la villa et la plage. J'ai hâte de vous accueillir à nouveau ! Thank you for your great review. I am glad you loved the villa and beach. I look forward to welcoming you again!

Je suis heureux que vous ayez aimé votre séjour à la villa et que vous ayez trouvé Kath si gentille et serviable et nous aimons aussi la piscine. Au plaisir de vous accueillir à nouveau si jamais vous souhaitez revenir ! I am glad you loved your stay at the villa and you found Kath so nice and helpful and we love the pool too. I look forward to welcoming you back if you ever wish to return!

Je suis si heureux d'apprendre que vous avez aimé la villa et la piscine ! Vous avez été de merveilleux invités et j'attends avec impatience votre prochain séjour. I am so glad to hear that you loved the villa and the pool! You were wonderful guests and I look forward to your next stay.

Merci pour votre aimable critique. Nous espérons que vous nous rendrez visite à nouveau! Thank you for your kind review. We hope you visit us again!