6/10 – Okay
Darcy P.
28. Juli 2025
Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation
A Little Disappointed
First, the condominium this condo is in is one of our favorites. So this review is not about them. There are a few things people need to know before they stay in this apartment. There are some items I would deem as essential that the place does not have. For example, kitchen items such as mixing bowls, oven mitts, hand towels, etc. I also was upset because we paid very good money for this place and there was not a nice vacuum, mop, or broom. Considering what we paid, I would think most of these things would be provided. Lastly, the companies communication was very poor in my opinion. The refrigerator went out and it took a whole day for a person to answer our message in regard to this and four days for a new refrigerator. Most of our food went bad. Also, one of the smoke detectors needed a new battery. We were told someone would come that morning. They never came. Apparently they came in the afternoon, however we were never told that someone would be coming at that time and we had to purchase the battery ourselves. We also texted in regard to maybe being compensated for some of the groceries we lost (since they knew the refrigerator was having issues before we even arrived) and the battery for the smoke detector. We never heard back from them. Overall, for spending as much money as we did to stay here we truly expected more. Again, the building itself is a wonderful stay, just disappointed in the apartment and the lack of communication.
Darcy P.
Aufenthalt von 13 Nächten im Juli 2025
