While the Retreatia team was all very friendly, helpful, and accommodating, we did have some issues with the unit.
The biggest problem was the kitchen sink - the pipe underneath came completely disconnected when I went to run the disposal and water poured out under the sink and onto the kitchen floor. A very nice handyman came by but was unable to clear the clogged drain, and they were not able to get a plumber out during our stay to fix it either.
While not being able to use the kitchen sink and dishwasher for almost 2 days was our biggest complaint, there were several other things in disrepair that we noticed that were not expected based on the photos we saw - baseboard heaters falling apart, shower faucets sticking out of the wall by repair foam, handles that had been haphazardly glued back on, dirty/stained dining chairs, etc.
We enjoyed the location and size of the unit, and loved that it had a private hot tub, however, we have a 2 year old and a 4 year old so having access to a full kitchen was one of the main reasons we booked this unit and the sink drain issue really put a damper on our trip.