Property was clean and new and staying there was a great experience. The low rating for check-in and online was because my VRBO reservation was lost even though I had confirmed it several times before getting there. The property manager, Mark Deeds, was helpful and friendly but not easy to reach prior to check-in, probably due to the botched reservation. Unfortunately, our cabin was double rented so we lost out on the cabin we reserved, but fortunately, Mark had another cabin that wasn’t rented so he moved us into it and it worked out great in the end. I would definitely go back but next time I will rent directly with Mark and not go through Vrbo.