2/10 – Ungenügend
Gerald W.
6. Feb. 2024
Gut: Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
Poor host communication
After booking and paying the initial deposit, host subsequently notified us that we would have to change our dates, she had double booked on another site.
Host did not disclose that her parents would be occupying the lower level and that someone would be on property sporadically. Hosts mother told us to move our vehicles since we were in their parking spot, and that we were sitting on her furniture downstairs so we should move.. 3 days before the end of our stay, hosts mother informed us that they had rented the lower unit and another family was moving in that afternoon. So much for privacy. We packed and left next morning, 3 days early.
Kitchen drain was plugged, informed host that the disposal was not working, she replied there was no disposal. So, we sent a pic of said disposal, and her father arrived 2 1/2 days later to plunge the drain but not repair the disposal.
Our patio furniture was either broken or so uncomfortable and flimsy that no one would sit on them. Of course we were not allowed to utilize the downstairs patio furniture.
The porch door was broken and secured by an actual dog collar. There is a tiki bar which was unusable due to its deteriorated condition.
There is a jacuzzi attached to the pool, however they refused to heat above the pool temp.
The master bath shower doors would not stay closed, making it interesting taking a shower. There is no exhaust fan in either bathroom. No hand soap provided other than a couple single use hotel soaps.
Gerald W.
Aufenthalt von 31 Nächten im Januar 2024
