Vermieter-Kommentar: Thank you, our cleaning team it top notch and the property manager does a personal inspection prior to each guest’s arrival and departure. To address your concerns: Dishwasher: Is available and in excellent working condition for any guest to utilize. Washer and Dryer: As noted on the VRBO property description and rental agreement that all guests sign prior to booking is a statement to clearly address that there is no washer and dryer provided for guest use. This is outlined in writing and in advance of booking so guests are not surprised by the unavailability of a washer and dryer in the unit. It is unfortunate that past misuse has led to discontinuing of the service. The minimal security deposit would never cover any repairs to the very expense equipment. Also, as noted in the property description and in the unit, laundry facilities are available at the complex and located approximately 300 feet from the unit. Bikes, DVD, View: We do not advertise, do not have and do not offer any bicycles. We also do not advertise a DVD player. We also do not advertise any particular views from the unit. We do provide pictures of the entire unit, including the balcony view, for guests to make the best decision for their rental needs. Neighbor's Dog: We have no record of your contact to the property manager to address the noise issue or it would have been handled immediately. However, we will make that unit’s owner aware that their guest have had a disruptive dog on their property. We do believe the unit we offer is well above others. We receive awesome feedback and comments on our efforts and when factoring in the deep discount for an entire condo on beautiful Pensacola Beach, it’s hard to find a better value or match elsewhere.