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2/10 – Ungenügend
Ann W.
16. Feb. 2024
Disappointing
Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Upon moving in we encountered a mouse and droppings all over the kitchen. Maintenance came the next day and put out traps. The next day we encountered live cockroaches and again maintenance came. The condo was treated twice in a week for cockroaches and we still had sightings. Next was a pest mangement company who came and sprayed on week 2 and then again on week 3 because we still had sightings. On week 4 another pest control company came, sprayed, and baited and we had more sightings probably because of the bait, but we were done. Because of the pest problems we had to deep clean the property, especially the kitchen several times. The first time we did this, the condo was not fully clean...we found children's underwear, earrings, and lots of dust bunnies. Besides these issues, the condo was very dark and the tub/shower was hard to use due to no safety railings. Padre Escapes did everything they could to help us with these issues, but whoever they contracted to clean should be fired. With all of our issues, Padre Escapes did change our accomodations for the second part of our vacation which we were very grateful for.