I arrived late afternoon on Saturday 7th December and upon our arrival found there was absolutely no running water. I immediately contacted the owners rental contact but, although she tried to help over the phone, the problem was not solved. On Sunday, we were told that nowhere would be open so would have to wait until Monday 9th December, when I asked if it would be possible to arrange somewhere for us to shower we were told we would have to make our own arrangements. At around 11am on Monday I received a text that the water was working, on returning to the apartment we found the water was running but there was no hot water. Again, I contacted the rental contact and was told an electrician would be round at 6pm on Tuesday 10th December. The hot water didn’t return until the following morning, so the first shower we were able to take in 3 days was freezing cold. Due to these circumstances I asked the rental contact to see if the owner would be willing to give us a discount for our stay but didn’t hear anything, so I reached out to the owner. When I explained the situation he debated the dates, although I have all the texts between myself and the rental contact, and was only willing to offer a 10% discount on a future stay, but as I won’t be returning this does little to compensate for my rather disastrous stay.