Schöne 2 BR Marco Island Beachfront Condominium

Thank you for the excellent review of my unit. Making a wonder stay for my guests is in our hearts. I would love to seeing you come back next time.

Hi Scott, Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful stay. It was a pleasure hosting you, and we truly appreciate the care you took with our unit. We’d love to welcome you back next year! Please don’t hesitate to reach out when you’re ready to plan your next stay—we’d be happy to host you again. Wishing you all the best until then! Terry

Thank you very much for the excellent review of my unit.I am delighted to hear that you and family enjoyed staying in the unit as well as the easy check-in and check-out process provided my rental agent. Making our guests feel comfortable staying in my unit with a wonderful vacation is always the top priority of my team. I am glad having you as my guest. My whole team would love to seeing your return in near future as a royal tenant. Regards, Owner Terry Fan

Thank you so much for staying with us. I appreciate your wonderul review. I hope to see your return in the future.

Hi Barb and Gene, Thank you very much for the wonderful review of my unit. You are such a wonderful couple. I am looking forward to seeing your return next time. Terry

Dear Sandra, Thank you for taking time to leave this excellent review. I am glad that you enjoyed the stayed at my unit. I am looking forward to your come back next time. - Terry

Thank you so much for this excellent review! It absolutely makes our day to hear that you had such a good experience staying in our unit. We can’t wait to have you to come back next year.

As the property owner, we do our best to make sure our guests feel at home in our wonderful vacation property. Since this was a bad review, we asked the guests who checked in on the same day right after this gentleman to review our property for a second opinion. The guests gave us a perfect review with five starts and even stated that they are planning come back next year. Here was the review from the guests: Jo V Sun, Aug 14 – Sat, Aug 27, 2022 HomeAway 5/5 Wonderful vacation! Our stay at Terrys condo was incredible! Thank you so much Terry for allowing us to stay there! Everything is exactly as it is pictured. Although the pictures don’t do justice to how beautiful it truly is. The check in and out process was simple and quick. The only time we had any problems was towards the end of the trip with the tv. I reached out to Terry and within a few hours maintenance was out and had the issue resolved. Everything you could possibly need for your stay is right there at the condo. From the kitchen to beach chairs and towels, it’s all there ready for use. Yes, it is a bit of a walk to the water, but it’s absolutely worth it. When we weren’t hauling chairs and stuff the walk only took about 8 minutes. We were there for two weeks and already are planning on coming back next year! 9/1/2022 at 2:38 PM We list our property as two bedrooms (each having a king-sized bed), plus a queen-sized sleeper sofa in the living room. Therefore, the unit can sleep up to six (6) occupants with this marketed bed configuration. The condo association bylaws allow for a maximum of seven (7) occupants per unit. We therefore list seven (7) occupants as the maximum occupancy to accommodate groups that might have small children. Nowhere does our listing represent another bed for the seventh occupant. In the past ten (10) years, we listed the maximum occupancy as seven (7) occupants which worked out very well with all our past guests, with the exception of this one. We do not charge per occupant. It is the guest’s discretion if they feel comfortable with the seventh person residing in the property. Unfortunately, due to this incident we must limit the number of our future guests to six (6) occupants regardless of ages. On another note, this guest made unreasonable demands to my rental agent and threatened us for significant financial compensation OR we would receive this bad review (We wern't able to attach the threat text messages along with this owner response within VRBO system) My rental agent promptly purchased and delivered a queen-sized air mattress next day (Sunday). The washcloths were delivered on Monday. The guest never complained about a dirty bed. I would like to add that my rental agent also offered him a full refund should he decided to vacate the property. Of course, the guest declined. We, the owners and rental agent, always do our best to make guests feel at home. We work very hard to resolve any issues brought up by guests if there are any. This worked very well in the past. Many of our guests returned each year. Unfortunately, this particular guest’s actions were out of ordinary thus we could not concur.

Thank you for the nice review. It was very nice having you as my guest during the holiday.

Hi Mason, Thanks for the good words. I am glad that you enjoyed the stay per our earlier communication. Hope to see your return next time. Regards, Terry

Thank you for the valuable inputs. We are doing the best to provide complementary supplies such as soap, laundry detergent, paper towers, garbage bags, toilet paper, etc.. for the first few days of guest stay.

Thank you very much for the fantastic review. I am glad that you enjoyed the stay at my unit. I am looking forward to seeing your return next year.

Thank you very much for the excellent review. I am glad that the WIFI speed met your teleworking requirements. I am also happy to see that you enjoyed the sporting facilities of the condo. I agree with you that the Gulf sunset view is wonderful. It was very nice to communicate with you either through emails or phone call. I am looking forward to seeing your return next time.

Hi Nancy, Thank you very much for the wonderful review. I am glad that you enjoyed our new kitchen and fresh new paints. Seating in the wrapped around balcony enjoying the beautiful Gulf Mexico sunset is also one of my favorites. I am looking forward to seeing your return next time.

Updated information We conveyed Salvatore's feed backs to my rental agent who is responsible for cleaning the unit.The cleanliness issue was addressed. Here are some communications between me and my tenants who checked in on the same day Salvatore checked out. "Hi Terry, we have settled into your condo and are enjoying Marco very much. Sent you an e-mail yesterday about renting in 2020 from March 14 ..............." "Hi Lynn, Welcome to my unit, I will block the dates for you .......Let me know if you see any issues with my unit.......Terry" "Thanks, Terry. Tom travels with tools and tightened the dinning room table legs that was quite loose. No other issues in condo" Notes Tenant had since booked for 2020. Dear Salvatore, I am so sorry to hear that you were disappointed regarding the cleanness of my unit. I will forward your comments to my rental agent to make sure my unit is cleaned per your description. In general they did an excellent job keeping the unit clean. Making customer happy is always my team's top priority. We appreciate your comments and will make improvements based on your comments. Regards, Terry Fan

Hi Danae, Thank you very much for the excellent review of my unit. I am glad that you had a wonderful stay at Marco Island, and wish to see your return in near future. The condo complex suffered significant damaged by hurricane Irma which landed on Marco Island 2017. Since then all units are required to add hurricane proof windows or shatters by June this year. The construction will last till June. I am glad that it didn't bother you too much. Regards, Terry

Dear Karen,, Thank you for your kind review and feedback. It's always pleasure for the team to know their efforts have been recognized, and we value greatly the feedback we receive. We will look forward to welcoming you back again in the near future. All the best, Terry Fan