Ferienwohnung mit Terrasse in der Altstadt- Amalfi - LUNA

Kathleen è stata un'ospite gradita e corretta. Sarò lieta di ospitarla ancora e consiglio ad altri host di accoglierla con fiducia.

Hi Steven, I'm sorry you were worried by the patio door off the bedroom but there is no handle on the outside and also the iron gate underneath is sturdy and closes perfectly. Thanks and kind regards Rita

Thanks Liz I'm glad you enjoyed my apartment, we will improve the attention in cleaning the floor. We will be happy to host you again!

Il est conseillé aux clients de garder le portail d'accès à la propriété fermé, si il reste ouvert, il pourrait arriver que le chat du voisin entre. Les escaliers sont une caractéristique d'Amalfi et le nombre de marches est clairement indiqué dans l'annonce.

Dear Artan, I'm so sorry to read your stay in our apartment didn't live to the expectations. I'm honestly a bit surprised because both the kitchen and the wardrobes are shown in photos and guests are able to evaluate if they fit their purposes – we haven't received any complaints so far on that. I'm also not sure what you refer to in terms of the pricing on vrbo. The only added costs are the air conditioning and the city tourist tax. The air conditioning cost is a sustainability measure to avoid waste and it very often results in a very low amount. While the tourist tax is a city tax on which we have no control at all. I hope this clarifies everything and feel free to write me a message in case you have further questions!

It was a real pleasure to know your lovely family!

To summarize, I would say that your problem is that, having booked for 4 people, you expected to find 6 beds ready. From the ad, it is clear that the 4 places offered are 2 in the bedroom (with a double bed) and 2 in the living room (with a sofa bed that can be prepared as two singles or a double). The mezzanine is defined as "additional space", it was used in the past for bookings of 5 people but, since it does not have air conditioning, I recently gave up making it available and reduced the maximum number of guests to 4. I would also have accommodated your desire to sleep in a more uncomfortable position (there is a staircase, no air conditioning, it is further from the bathroom, there is less privacy with the bedroom) but I did not have the possibility of giving you additional sheets as the external service that provides them requires 2 days' notice and the sheets would have arrived on the morning of your departure. It seemed like a good compromise that you moved the sheets to the beds you preferred, which you did for one person but it is not clear why you did not move the sheets of both single beds from the living room to the mezzanine. The other criticisms can be easily refuted by the photos and descriptions of the ad: the sofa bed is not in the kitchen but in the living room, it is not small but is made up of two 80 * 190 beds, the steps are not 150 but 115, the supplement for air conditioning should not have been a surprise because it is written in the ad.............

Grazie, anche per me è stato un piacere ospitarvi!

Thank you, Paul!

Hi Wendy, thanks a lot for your review, I'm very glad you enjoyed your stay at my apartment! You're right, the loft room is slightly hotter than the two downstairs bedrooms because it isn't directly reached by AC. This is why I always suggest sleeping downstairs, but hey, I see the loft has its fair share of charme!

Sono molto contenta che abbiate trascorso un felice periodo di vacanza e che l'appartamento sia stato eccellente. Per quanto riguarda il caldo che i bambini hanno avuto dormendo sul soppalco è un peccato che non abbiate pensato di farli spostare nel soggiorno. Aprendo il divano letto vengono fuori due ottimi letti singoli. Nel soggiorno c'è aria condizionata, come nell'altra stanza. Quando tornerete la soluzione è già trovata! Cari saluti Rita

Ciao Jessi, sono molto contenta che siate state bene. Tornate presto! Rita

I gradini sono in realtà 101, sono contenta che l'ospite abbia apprezzato anche gli aspetti positivi dell'appartamento.