Luxus Ocean Club Eigentumswohnung

Thanks for your kind words. We hope you enjoyed your stay!

I so appreciate your thoughtful comments- I try to treat all my guests like family, and to respond promptly to any questions or concerns. We hope you enjoyed your vacation at our "home away from home!"

I am so glad that you and your granddaughter had a good experience at our condo. We try to make everyone feel welcome and right at home. We certainly appreciate the positive comments! Thank you!

Thank you for your positive comments and rating. We hope you had a wonderful time!

Thanks so much for your kind words. It is always a blessing to hear that our efforts to give guests a great experience are appreciated. We strive to provide our guests with a nice clean condo where they can relax and enjoy the lovely ocean view! Thanks again!

Clare, I hope you enjoyed your stay! Thanks for the positive comments. We strive to make every renter feel comfortable and right at home. Thanks again!

Thank you so much for the kind words. We pride ourselves on providing a mice clean unit where guests can relax and feel right at home! Thanks again for your gracious review!

Thank you so much for your review. To clarify, this review was for our previous unit-the condo we have now is direct oceanfront with a lovely view. (updated 2020)

We love Ocean Club as well and are adding linen services as a further convenience for our guests. Thanks for your kind words!

Thanks for your kind words and positive review!

Thanks for your kind words. I do try my best to make everyone feel welcome by being as helpful and responsive as possible. Hopefully you’ll get back to Emerald Isle to enjoy the serenity and we’d love to have you back!

Thank you so much for your kind review. We are continually seeking improvement and have improved services so please keep us in mind for future rentals!

Thanks for your kind review. We try to assess each year and make improvements to maximize our guests experience. We hope to see you in the future!

Thank you so much for the positive feedback- I am so glad we met your expectations and you enjoyed your week!

I'm extremely disappointed by this review, as I strive to be clear and honest in my listing and communication. The bedroom is accurately described and pictured as having a twin-over-double bunk. A possible misunderstanding due to how bed types were selected on the website has since been corrected. Upon arrival, the guest expressed dissatisfaction and immediately expected compensation. Wanting to be fair, I refunded over 15% of my profit, offered a discount on a future stay, and gave a free late checkout—even though the listing was fulfilled as described. I provide clean, complimentary linens that most guests prefer to place themselves. If dishes were left in the dishwasher, I apologize—guests are asked to run and put them away before checkout. However, the only issue raised during the stay was the bed setup, so a one-star review feels especially harsh. I care about providing a clean, comfortable stay and always treat guests as I’d like to be treated. I hope future guests will read all reviews in context and let me know if there are any questions.

Thank you so much for your review. I do try to be considerate and responsive to all guests because we want you to feel right at home! Thanks again!

Thank you for your review of my condo. I appreciate your saying that it was nicely decorated and overall comfortable, as we try to make it welcoming, bright, and cheerful. I'm sorry that there were misunderstandings that caused your experience to be less than you expected and hope that in spite of your mishaps that you found the rest of your vacation on the Crystal Coast to be enjoyable. We find the accommodations to be quite comfortable and although we do provide complimentary linens as a courtesy to our guests, it is not a linen service so beds are not made. We strive to make our condo very welcoming, relaxing, and comfortable for our guests and will try to communicate more effectively to ensure that future renters do not have any issues.