NEUER BESITZER - neu gebautes Haus mit Bergblick, Terrasse, Gaskamin, Feuerstelle & Klimaanlage

Thank you for staying with us! We are so glad you had a great time! We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!

Hi, Erik. Thank you for providing us with this valuable feedback. We are glad to hear you enjoyed the location of our home. We thank you for your feedback, as it helps us improve our guests' experiences. We look forward to welcoming you back for another fabulous getaway in the future.

Hi, Joan, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We sincerely apologize for the unexpected delay in getting you checked in, this is definitely not something we want our guests to experience. We will continue to work with both our local staff and homeowner to make improvements to this home. We truly hope we can host you for a more comfortable stay in the future, thank you.

Thank you for taking the time to share your feedback, Coriann. We’re pleased to hear that you enjoyed the spaciousness of the house and the great view, as well as the well-stocked amenities. However, we sincerely apologize for the inconvenience you experienced with the trash situation and the delay in our response. We understand how distressing it can be to encounter issues like this, especially with wildlife involved. Please know that we take your concerns seriously, and we are actively reviewing our procedures to ensure that such situations are handled more promptly in the future. Your feedback is invaluable in helping us improve our services, and we appreciate your patience during your stay. We hope to have the opportunity to provide you with a better experience in the future.

Thank you for your review, Scott, we hope you enjoyed your stay. We sincerely apologize for the delay in getting you checked into the home. We hope once the issue with the deadbolt was resolved that there were no further issues accessing the home. To clarify, we provide our guests with a starter kit of supplies. This includes cleaning supplies, toiletries, and paper products. Once these supplies run out it is the responsibility of our guests to provide any additional supplies throughout the remainder of their stay. We apologize for any inconvenience this may have caused during your time with us and hope to have the opportunity to truly impress you in the future.

Hi Phil,

Nate, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests. We hope to have the opportunity to better impress you in the future!

We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.