![Außenseite Ferienhaus [Sommer]](https://media.vrbo.com/lodging/102000000/101590000/101584600/101584501/e2af4f44.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)
![Außenseite Ferienhaus [Sommer]](https://media.vrbo.com/lodging/91000000/90110000/90106000/90105942/560643ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)
![Außenseite Ferienhaus [Sommer]](https://media.vrbo.com/lodging/66000000/65630000/65628300/65628261/3e27f1bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)
4/10 – Mangelhaft
Klara V.
5. Aug. 2022
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in und Kommunikation
Es erfüllt nicht die Erwartungen
(Ich werde dies auf Englisch schreiben, weil mein Deutsch nicht so gut ist)
First of all I would like to sum up the positives:
- The pictures are accurate on the website
- Hand-, dishsoap, towels, sanitarypads, ... etc. are provided
- Comfortable beds
- The sauna is amazing
But there are still plenty of things we weren't happy with:
- Every room has a foul smell. The cabinets in the kitchen are sticky.
-The whirlpool was disgusting. There was dirt in the water and on the bottom of the pool.
- If you don't have an apple product, you can't use the downstairs projector for Netflix, Disney+, etc. We were lucky that one of us had an iphone, but if you don't have one, you're out of luck.
- Eventhough there is a kino (homecinema) upstairs with Netflix (for which you don't need an apple product), you can barely use it. The wifi connection is so slow upstairs, it takes up to an half hour to load an episode of 20 minutes.
- Although the pictures are accurate, they forget to mention that all the rooms are connected. Only one bedroom has a door, all the others don't. When you need to go to the bathroom during the night you need to pass through other bedrooms. Overall lack of privacy.
- The house had a shared courtyard with a few other FeWo-houses. When there are people on the courtyard (or on their terrasses), you can hear every single word they are saying. We didn't have one single quiet night.
- A lot of outlets are broken.
- Eventhough I'm writing this review in English, I do speak and understand quite a lot of German. I never had any problem understanding and speaking to the locals, except the landlord. If your German isn't good, you might have trouble communicating with him.
- We also didn't appreciate having to wait a full hour when we wanted to move our car. We parked on the provided parkingspace but when we wanted to leave, the owner blocked us in with his van. We called him over 10 times but he didn't answer his phone the first half hour. When he finally answered, he made us wait another half hour eventhough he said he would move the bus immediatly. Once he finally arrived he gave us a snarky remark saying "Why are you leaving this early?". It was 10 o'clock ...
Overall, we are not happy with our stay. Bad Ems is a beautiful town, but I wouldn't reccomend staying in this house.
Klara V.
Aufenthalt von 4 Nächten im August 2022
