Ferienhaus Mirador de Domingo mit Bergblick, Meerblick, Terrassen und Garten

Dear Susan, Thank you for taking the time to leave your review. We are sorry that your stay did not live up to your expectations. The property is in a very rural setting and in the winter months it can get particularly cold. With the property being a stone building, the stone walls also retain the cooler temperatures for longer. We try to keep our ads as transparent as possible to advise guests regarding anything relevant to their stay. It is mentioned in the description that guests do need to pack thick clothing if they are staying in the winter months. We note your comment regarding your communication with your host. If you did not receive a response, our team is also always on hand to assist, and we will do our best to mediate on your behalf. Had you contacted us during your stay, we would have had the chance to resolve the issues you have raised. We appreciate your feedback and hope to welcome you back to one of our properties again soon. The Bookiply Team