VILLA MIT PRIVATEM POOL, ÜBERDACHTEM SITZBEREICH IM FREIEN & GRILL.

It’s great having you. Thank you

Dear Sabia], Thank you for your recent feedback. I’m sorry to hear that your children experienced a skin reaction after using the pool, and I hope they are feeling better. I would like to clarify a few points for the record. My pre‑arrival instructions clearly state that the pool float containing the chlorine tablet must be removed before swimming, as it is not safe to swim while the tablet is actively dispersing chlorine. From your own message, it appears the float had not been removed when the children entered the pool. Following your message, I asked my pool cleaner to test the water. The results confirmed that the pool chemistry was neutral and within safe levels. I also advised you during your stay to add a small amount of fresh water through the hose to help dilute the chlorine slightly, asking that you run for no longer than 10minutes, you must have forgotton it was in the pool because the pool was then overfilled to the point that the water ran over the filter, flooded the pool house and disrupted the circulation equipment. This required the pool to be part drained, the area cleaned and ventilated (“smoked”), and the chemical balance fully re‑adjusted. As a result, the pool was out of action for two days but you personally caused this. Under the terms of my rental agreement, I had the right to deduct the costs of this work from your booking, which amounted to approximately €65. However, I chose not to do so and instead covered these expenses myself, for this reason i am amazed i received such a review. I take the safety and maintenance of the property very seriously, and I will continue to reinforce these instructions with future guests to help avoid any similar issues. I hope, in time, you will understand that the situation was largely due to a misunderstanding of the pool‑use instructions rather than a fault with the property itself.

Very strange, I have not had a report of cockroaches for many years or by anyone who stayed before you. I will send you a personal email for more information.

Thank you Lisa

Thank you Eric, its nice to see that my clients enjoy the house as much as i do. Hope to see you again soon. G

Thank you very much for your kind words

Hello and thank you for your review. We Re really pleased you enjoyed your stay and hope to see you again in the future.

Thank you for your kind words and we hope to welcome you again soon.

Thank you for your kind words, I do hope we see you again. Owner

Thank you for your review, And I really hope to hear from you again in the future 😃

Hello and thank you for such nice words. We are so pleased you had a nice time and really hope your to see you again sometime soon. The owner

Jessica thank you very much for your review. I really do hope we will see you again sometime soon. I really appreciate the time you have taken to do this. Take care

Thank you Patric, we have spent lots over the last couple of years tidying up the property. We are aware the bathtub has a couple of chips that rust up, we will keep repairing for now as the bathtubs are Con-created in place, we are not planning on renewing until next year sometime as we intend to Replace with a shower and a whole new bathroom. Thank you for your custom. The owner.