Canyon Lake Hütten mit Whirlpool/Feuerstelle/Hundelaufzone

We're sorry this stay did not meet your expectations. Our goal is always to provide every guest with a clean, comfortable, and relaxing experience. Unfortunately, a severe thunderstorm shortly before your arrival caused a power interruption that affected the hot tub, and we were still addressing the issue when your group arrived. We sincerely apologized at check-in and worked to have everything ready as quickly as possible. We would also like to clarify a few points for future guests. The black area referenced on the underside of the hot tub cover is a vinyl repair patch, not mold. We do not advertise condiments as part of the amenities, and the cabins are equipped with window coverings that can be opened to enjoy the surrounding Hill Country views. Had a dog been registered with your group, alerting us to their arrival, rest assured the dog run would have been ready for their visit as well. While we regret that your experience was not the one we strive to provide, we were surprised that none of these concerns were brought to our attention during your stay. We routinely check in with guests and would have gladly addressed any issues we could. We remain committed to providing a welcoming experience, as reflected by the many guests who have enjoyed their time at our property with 5-star reviews.